Hani Ahmed

• Analyzed problems and worked with teams to develop solutions.
• Sorted and organized files, spreadsheets, and reports.
• Conducted research for various projects, leading to well-informed decisions and successful outcomes.
• Attended meetings and presentations to learn project details.

I worked with a research team to support studies focused on cancer and other diseases. I learned and used lab skills, like pipetting, preparing samples, and recording data. I helped with experiments, followed lab safety rules, and gained experience using scientific tools. I also attended seminars, worked closely with mentors, and improved my skills in communication, problem-solving, and working with others in a professional lab setting.

• Worked with a research team studying cancer and other diseases.
• Learned and used basic lab skills.
• Helped with experiments and collected accurate data
• Followed lab safety rules and proper procedures
• Used scientific tools and equipment with guidance
• Attended seminars and workshops on science and healthcare
• Met regularly with a mentor for support and feedback
• Improved communication, teamwork, and problem-solving skills
• Gained a better understanding of science careers and research work

• I greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
• Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Developed strong working relationships with team members, fostering a positive work environment.
• Completed data entry and filing to keep records updated for easy retrieval.
• Maintained accurate records of visitor logs for security purposes, and compliance with company policies.
• Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.

• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
• Actively encouraged children to develop their communication, problem-solving and social skills.
• Maintained tidy environment to comply with cleanliness and sanitation standards.
• Instructed children in health and personal habits, such as eating, resting, and toileting.
• Guided students through daily routines, instilling a sense of responsibility and independence within each child.
• Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Responded to customer requests for products, services, and company information.
• Conducted training sessions for new hires, ensuring consistent level of service across team.