Haniah Freeman
Bristol,PA
Summary
As a results-driven sales professional, I have consistently exceeded targets and driven revenue growth through strategic planning, relationship building, and effective negotiation. With a deep understanding of market trends and customer needs, I have successfully managed key accounts, developed innovative sales strategies, and led high-performing teams. My commitment to delivering exceptional customer service and my ability to adapt to changing market conditions have enabled me to achieve sustained success in competitive environments. I am dedicated to leveraging my expertise to drive continued growth and profitability.
Overview
16
16
years of professional experience
Work History
SAFEbuilt, Sales Development Representative
SAFEbuilt
12.2023 - Current
- Generated qualified appointments and leads through outbound and inbound (warm and cold) phone calls and email outreach, facilitating follow-up for the sales team and customer success team
- Successfully created 240 opportunities year-to-date (100% of target goal) and set 125 meetings (50% of target goal)
- Worked closely and collaboratively with Account Managers to identify potential accounts, build rapport, and provide technical information and explanations
- Achieved key performance indicator (KPI) metrics: 50 emails per day, 50 outbound calls per day, meeting 100% quota in Q1 and Q2
- Received a 92.5% score on the 180-day review, demonstrating consistent high performance in client success efforts.
CloudPay, Sales Development Representative
CloudPay
06.2022 - 12.2023
- Identified and contacted new clients to establish a pipeline using several approaches such as cold calling, emailing, social media outreach, and bulk email campaigns
- Thoroughly qualified all outbound prospects and work with Account Executives to provide a smooth and intelligent customer experience
- Led discovery calls with C-Suite clients on how our Global Payroll solution and EWA application worked
- Built personalized cadences for specific personas on targeted Enterprise companies with global presence in the Americas, EMEA and APAC region for their Global Payroll and EWA needs
- Exceeding KPI Metrics - 75 emails per day, 50 outbound calls per day, meeting 100% quota in Q3, Q4, and Q1 (23’)
ADT LLC, Senior Sales Consultant
ADT LLC
09.2019 - 04.2022
- Identified potential sales and cross-selling opportunities which lead to larger sized orders for ADT and produced more revenue
- Consistently performed among top 5% of sales rep in the Blue by ADT division
- Trained and mentored new sales agents to help with their sales development
- B2B Q1-Q4 for 2021 Sold over 1500 units (home security system) while maintaining an48-51% conversion rate
- B2B Q1 sold over 475 for 2022 with a close rate of 43-45%.
Nutrisystem Inc, Sales & Retention Specialist
Nutrisystem Inc
09.2017 - 08.2019
- 80+ calls a day to qualified outbound and inbound leads selling the weight reduction program
- Finished with 48.5% call to close conversion rate
- Closed 1M in revenue Q1/Q2/Q3/Q4 for 2018
- Top 10 in revenue 2018
Part System Solution
09.2017 - 08.2019
- Managed a portfolio of 70 clients, achieving an average annual growth rate of 15%
- Oversaw a client list including Toyota Conicelli, Manhattan Ford, and Jaguar of NY
- Developed and maintained strong relationships with key clients, resulting in an 90% increase in overall customer satisfaction.
PNC Bank, Account/Relationship Manager
PNC Bank
02.2008 - 02.2013
- Managed a diverse BoB, overseeing bank accounts with annual revenues ranging from $1.5 million to $10 million, including loans exceeding $250,000
- Cross-sold cash management solutions to both current and new business clients, driving a 20% increase in service adoption
- Established strong relationships with key stakeholders, ensuring a client satisfaction rate of 92%
- Successfully upsold and cross-sold services, contributing to a $5M increase in total book of business.
Education
Bachelor of Science - Finance
Temple University
Philadelphia, PA05.2007
Skills
- Client Relationship Building
- Relationship building and management
- HubSpot
- Lead Qualification
- Zoom Info
- Salesforce
- LinkedIn Sales Navigator
- Sales loft
- Demand base – ABM/ABX
- SeamlessAI
- Cold-calling
Timeline
SAFEbuilt, Sales Development Representative
SAFEbuilt
12.2023 - Current
CloudPay, Sales Development Representative
CloudPay
06.2022 - 12.2023
ADT LLC, Senior Sales Consultant
ADT LLC
09.2019 - 04.2022
Nutrisystem Inc, Sales & Retention Specialist
Nutrisystem Inc
09.2017 - 08.2019
Part System Solution
09.2017 - 08.2019
PNC Bank, Account/Relationship Manager
PNC Bank
02.2008 - 02.2013
Bachelor of Science - Finance
Temple University
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