Hi, I’m
Hanif Smith
Marietta,GA
Summary
Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Recognized for collaborative approach and commitment to excellence. Very proactive and professional with excellent time management and problem-solving skills. Eager capacity to learn and apply new skills. Committed to driving successful team environment and contributing to company growth. Successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to execute long-term goals.
Overview
11
years of professional experience
1
Certification
Work History
Geodis Logistics
Warehouse Forklift Operator
12.2023 - 04.2025
Job overview
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
- Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks upon arrival and before departure.
- Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
- Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
- Fostered positive working relationships with colleagues and supervisors, promoting teamwork and collaboration within the warehouse environment while executing daily forklift tasks.
- Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, loading and unloading trailers to keep stock in proper condition.
- Participated in regular safety meetings, staying up-to-date on best practices in regards to safe and efficient operation of a warehouse forklift.
- Secured prompt deliveries by proficiently handling truck loading and unloading.
Job1USA
Security Officer/Security Guard
04.2022 - 12.2023
Job overview
- Conducted regular patrols to ensure safety of premises and personnel.
- Ensured operational integrity of surveillance systems and facilities.
- Prevent a crime from happening by proactively watching for suspicious behavior, mitigating risks as they appear and contacting the proper authorities when an incident occurs.
- Utilized Microsoft Excel to maintain daily records, ensuring relieving guards were informed of all directives from company officials.
FedEx Ground
Delivery Driver
10.2020 - 02.2022
Job overview
- Executed deliveries with a focus on punctuality and safety.
- Practiced vigilant driving to ensure safety of vehicles and cargo.
- Ensured vehicle cleanliness and organization consistently.
- Adhered to established procedures for loading and unloading shipments as directed by management.
- Provided timely delivery updates to customers using suitable communication methods.
- Handled delivery assignments utilizing various sizes of cargo vans and box trucks.
- Employed RFID scanner to inform management about drop-off points along delivery route.
Exceptional Community Services
Direct Support Professional Caregiver
11.2017 - 10.2020
Job overview
- Led operations of residential facility.
- Oversaw daily functions of a residential facility for adults with mental disabilities.
- Facilitated client with challenging tasks and medication adherence.
- Maintained comprehensive records of medical appointments, outings, and home visits.
- Coordinated travel arrangements for clients attending healthcare appointments, home meetings, schools, and employment locations.
- Recorded critical client behavior updates in Microsoft Excel for effective communication among support staff, managers, parents, and coordinators.
- Ensured a safe, clean, and healthy environment by cooking, cleaning, and maintaining the home.
- Applied trained methods such as CPI, CPR and other specialized techniques to ensure safety during critical situations.
U-Haul
Customer Service Representative
06.2014 - 10.2017
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for all customers.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Improved resolution time with effective problem-solving for customer complaints.
- Conducted sanitation procedures effectively.
Education
Orange High SchoolOrange, NJ
High school diploma
06.2013
Skills
- Leadership
- Time Management
- Communication skills
- Adaptability & Flexibility
- Teamwork
- Attention to detail
- Creativity
- Problem-Solving
- Organizational Skills
Certification
- Non-CDL Class C Driver’s License
- DOT Certification
- Forklift Operator License
Languages
English - Expert
Full Professional
Timeline
Warehouse Forklift Operator
Geodis Logistics
12.2023 - 04.2025
Security Officer/Security Guard
Job1USA
04.2022 - 12.2023
Delivery Driver
FedEx Ground
10.2020 - 02.2022
Direct Support Professional Caregiver
Exceptional Community Services
11.2017 - 10.2020
Customer Service Representative
U-Haul
06.2014 - 10.2017
Orange High School
High school diploma
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