HANIFA JONES, MD
Physician
Scottsdale,Arizona
Summary
Results-focused Medical Officer specializing in Behavioral Health and Emergency medicine. Successful in building robust administrative and healthcare delivery systems and driving clinical quality improvement.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Chief Experience Officer
Mind 24-7
Phoenix, Arizona
02.2022 - 06.2022
- Maintained "open door" policy to encourage employee communications and resolution of issues.
- Tracked and reported metrics to identify trends and establish goals to meet business needs.
- Implemented behavioral-based performance management system to define expectations, standards and key performance areas.
- Provided guidance and consultation to district managers to identify strategies to meet short and long-term business needs.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Oversaw business-wide changes to modernize procedures and organization.
Chief Medical Officer
Mind 24-7
Phoenix, Arizona
04.2021 - 02.2022
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development and patient relations.
- Defined medical and administrative best practices in policies and procedures.
- Applied continuous process improvement strategies to enhance case management, programs and clinical management.
- Drove planning for business development and relationship building with healthcare partners.
- Aligned room and treatment procedures with overall regulations to deliver high quality of patient care.
Interim Chief Medical Officer
Integro Health Systems
Phoenix, Arizona
01.2020 - 02.2021
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development and patient relations.
- Defined medical and administrative best practices in policies and procedures.
- Applied continuous process improvement strategies to enhance case management, programs and clinical management.
CEO and Co-Founder
Vivo Consulting, LLC
Phoenix, Arizona
03.2017 - Current
- Consulted with healthcare professionals on business decisions.
- Drafted and analyzed complex medical data.
- Helped patients obtain advanced treatment by referring to specialists.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Utilized knowledge of available resources to help patients select appropriate courses and obtain relevant support.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
Medical Director
DBP Benefits
Scottsdale, Arizona
01.2017 - 01.2020
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Drove planning for business development and relationship building with healthcare partners.
- Assessed performance of medical care, equipment, supplies, and pharmaceutical drugs.
- Focused on preventive care and proactive identification in care management of high-risk patients to lower costs.
Emergency Physician
HonorHealth – Osborn, Shea and Thompson Peak Campuses
Scottsdale, Arizona
07.2001 - 03.2017
- Acted as Director of Emergency Department within HonorHealth - Osborn
- Co-Chair of Trauma Committee
- Director of Trauma within Scottsdale Emergency Associates
- Operated diagnostic testing equipment such as EKGs, scans, ultrasounds and other devices.
- Showed compassion when dealing with family members and kept families informed of patient status.
- Evaluated preliminary results and administered initial treatment such as stitching lacerations, splinting, casting broken bones or installing tubes and devices.
- Performed emergency surgeries and occasionally assisted specialists for complex surgical procedures.
- Analyzed complex trauma conditions and quickly determined treatments for various illnesses and injuries.
- Teamed with other physicians, specialists and health care providers to provide well-rounded care for complex cases.
Education
M.D. - Emergency Medicine
University of Arizona
Tucson, AZ06.1998
Bachelor of Science - Molecular and Cellular Biology
University of Arizona
Tucson, AZ05.2003
Skills
- Employee Recruitment and Hiring
- Operating Plans Development
- Medication Oversight
- Improving Clinical Quality Outcomes
- Financial Reporting Coordination
- Financial Operations Oversight
- Quality Improvement Plans
Certification
- Licensed in Arizona - Issued 7/30/1999
Timeline
Chief Experience Officer
Mind 24-7
02.2022 - 06.2022
Chief Medical Officer
Mind 24-7
04.2021 - 02.2022
Interim Chief Medical Officer
Integro Health Systems
01.2020 - 02.2021
CEO and Co-Founder
Vivo Consulting, LLC
03.2017 - Current
Medical Director
DBP Benefits
01.2017 - 01.2020
Emergency Physician
HonorHealth – Osborn, Shea and Thompson Peak Campuses
07.2001 - 03.2017
M.D. - Emergency Medicine
University of Arizona
Bachelor of Science - Molecular and Cellular Biology
University of Arizona