Hanifullah Hakimi
Woodbridge,VA
Summary
Experienced sales representative with 3 years of experience. Skilled in customer relationship management, persuasive communication, and collaboration. Proven track record of achieving sales goals and maintaining positive store environment.
Overview
2
2
years of professional experience
Work History
Sales Associate/Warehouse Package Handler
Mobilesentrix
01.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Senior Customer Sales Service Representative
Dominoes Pizza
09.2023 - Current
- Managed the team and improve to qualify the best sales service quality.
- Strong customer relationship management skills
- Ability to identify and generate new business leads
- Problem Solving and Analytical Thinking; Teamwork and Collaboration.
- Skilled in building and maintaining strong customer relationships, resulting in a 15% increase in customer retention and a 10% increase in upsell opportunities.
- Responsible for taking customer orders over the phone, ensuring accurate details, providing excellent customer service.
- Maintaining a positive and friendly demeanor while adhering to Domino's standards, all while efficiently processing orders and payments in a challenging environment
Education
High School Diploma - Cybersecurity
Nova Community Collage
Woodbridge, VA01-2028
Skills
- Computer Technology
- Quadrilingual, English, Pashto, Farsi, Urdu, Persian
- Excel, Microsoft Office
- Strong Communication
- Project management
- Technical knowledge
- Customer service
- Problem-solving skills
- Flexible schedule
Timeline
Sales Associate/Warehouse Package Handler
Mobilesentrix
01.2025 - Current
Senior Customer Sales Service Representative
Dominoes Pizza
09.2023 - Current
High School Diploma - Cybersecurity
Nova Community Collage
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