HANIN RUMMAN
Executive Assistant
Richardson,TX
Summary
Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work History
EXECUTIVE ASSISTANT
Pirkey Insurance
Farmers Branch, TX
10.2022 - Current
- Prioritizing and responding to over 75 emails and calls daily
- Screened calls and emails and initiated actions to respond or direct messages for managers
- Organized and coordinated conferences and monthly meetings
- Updated spreadsheets and created presentations to support executives and boost team productivity
- Handled confidential and sensitive information with discretion and tact
- Used advanced software to prepare documents, reports, and presentations
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Conducted research and analyzed data to provide detailed reports on various business topics
- Took notes and dictation at meetings
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
Account Executive Team Lead
Doorside Valet
Flower Mound , TX
10.2021 - 09.2022
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Organized promotional events and interacted with community to increase sales volume.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Prepared sales presentations for clients showing success and credibility of services.
- Built relationships with clients and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
SOCIAL MEDIA/EMAIL MARKETING MANAGER
Self Employed Services
Chicago, IL
11.2016 - 08.2020
- Provided social media/email marketing service on contractual basis
- Implemented social media platforms' content strategies
- Analyzed engagement data, identifying trends in customer interactions and planning digital campaigns to build online communities
- Managed over 35 social media accounts
- Conducted market research to identify new opportunities and target markets.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Devised content strategy to effectively engage target audiences.
- Created and managed social media campaigns to increase brand engagement.
- Mentored local personnel on best practices and protocols to maximize productivity.
Education
BACHELOR OF ARTS - COUNSELING & APPLIED PSYCHOLOGY ASSOCIATE
Governors State University
Park Forest, IL 01.2018 - 05.2020
Associate of Arts - Clinical Psychology
Moraine Valley Community College
Palos Hills, IL 01.2008 - 01.2011
Carl Sandburg High School
Orland Park, IL 01.2004 - 01.2008
Skills
Exceptional Customer Serviceundefined
Timeline
EXECUTIVE ASSISTANT
Pirkey Insurance
10.2022 - Current
Account Executive Team Lead
Doorside Valet
10.2021 - 09.2022
BACHELOR OF ARTS - COUNSELING & APPLIED PSYCHOLOGY ASSOCIATE
Governors State University
01.2018 - 05.2020
SOCIAL MEDIA/EMAIL MARKETING MANAGER
Self Employed Services
11.2016 - 08.2020
Associate of Arts - Clinical Psychology
Moraine Valley Community College
01.2008 - 01.2011
Carl Sandburg High School
01.2004 - 01.2008
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