Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hanina Kinsman

Charleston,SC

Summary

Pursuing a full-time role, equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm while delivering reliable performance under pressure.


Overview

3
3
years of professional experience

Work History

HR/Assistant

Morrison Helathcare
12.2023 - 08.2024
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Screened around 15-20 applicant resumes a day and coordinated both phone and in-person interviews.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations for around 300-400 employees.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
  • Responded to employee inquiries regarding benefits and other HR topics.

Office Administrator/HR Resource Support

Morrison Healthcare Food Services
01.2023 - 12.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted in preparation and processing of payroll to facilitate prompt staff payments.
  • Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Marketing Store Manager

Chick-fil-A
01.2022 - 01.2023
  • Addressed customer complaints promptly and professionally.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities by almost double percent from the year previous.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives like visiting local businesses, schools, churches, and local foundations to offer partnerships.

Call Center Representative

Teleperformance
09.2021 - 12.2021
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.
  • Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.
  • Met customer call guidelines for service levels, handle time and productivity.

Education

A Beka Academy
Pensacola, FL

Skills

  • Consistently meets deadlines
  • Reliable performance in high-pressure situations
  • Adaptable multitasker
  • Strong verbal and written communication
  • Bilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

HR/Assistant

Morrison Helathcare
12.2023 - 08.2024

Office Administrator/HR Resource Support

Morrison Healthcare Food Services
01.2023 - 12.2023

Marketing Store Manager

Chick-fil-A
01.2022 - 01.2023

Call Center Representative

Teleperformance
09.2021 - 12.2021

A Beka Academy

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