Hank Trevino
Garland,TX
Overview
9
9
years of professional experience
Work History
Mobile Expert
T-Mobile
08.2022 - 12.2023
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Developed loyal customer relationships through exceptional service, resulting in repeat visits and word-of-mouth referrals.
- Exceeded assigned sales targets consistently by building rapport with customers and identifying upselling opportunities.
- Adhered to all company policies and procedures while consistently maintaining a professional demeanor and appearance.
- Developed strong rapport with customers and created positive impression of business.
- Demonstrated adaptability when faced with unexpected challenges or changes in day-to-day operations by staying calm under pressure and finding creative solutions.
Assistant Store Manager
QuikTrip
03.2015 - 09.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
No Degree - Accounting And Finance
Eastfield College
Mesquite, TX12.2024
High School Diploma -
Lakeview Centennial High School
Garland, TX05.2015
Skills
- Documentation and Reporting
- Engaging With Diverse Customers
- Goal-Driven
- Honest and Dependable
- Customer Service
- Creative Thinking
- Attention to Detail
- Team Cooperation
- Cash Handling
Timeline
Mobile Expert
T-Mobile
08.2022 - 12.2023
Assistant Store Manager
QuikTrip
03.2015 - 09.2022
No Degree - Accounting And Finance
Eastfield College
High School Diploma -
Lakeview Centennial High School
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