Hank B. Cooke
Emporia,VA
Summary
Experienced Structure and Bridge Transportation Operator II with extensive experience of road maintenance and bridge construction with Virginia Department of Transportation. Proven track record in optimizing work planning and enhancing safety compliance throughout all aspects of the job. Skilled in heavy equipment operations as well as a variety of power and hand tools with concrete work. A servant leader and an active listener, fostering a collaborative work culture that boosts employee retention and productivity. Committed to achieving operational excellence and customer satisfaction while showing strong problem-solving and communication skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Transportation Operator II Structure and Bridge
Virginia Department of Transportation
10.2024 - Current
- Operated various transportation vehicles including dump trucks, crane trucks, bucket trucks and trailer mounted Under Bridge units.
- Operated various equipment including skid steers, backhoe and power tampers,
- Operated various power and hand tools including K12 saws, chain saws, pole saws, weed eaters, backpack blowers, jackhammers, hammer drills, grinders, cement mixers, screeds, finishing trowels, edger trowels and broom finishers,
- Installed bridge deck patches
- Removed and installed complete bridges,
- Removed and installed joint material connecting bridge headwalls and road surfaces.
- Installed and maintained slope erosion preventative measures
- Maintained compliance with safety regulations and standard operational procedures during all work involved activities.
- Inspected vehicles for mechanical issues and coordinated necessary maintenance repairs.
- Trained on equipment usage, safety standards, and efficient driving practices.
- Completed pre- and post-trip inspections and promptly reported issues to supervisor.
Transportation Operations Manager I
Virginia Department of Transportation
04.2024 - 10.2024
- Enhanced transportation efficiency by optimizing route planning and scheduling.
- Established a positive work culture that promoted teamwork, accountability, and open communication among employees at all levels within the organization.
- Ensured safety compliance by conducting regular audits, training sessions, and updating company policies.
- Increased employee retention rate by implementing an engaging training program focused on career growth opportunities.
- Mentored new hires in departmental procedures and provided ongoing support for their professional development within the organization.
- Oversaw budgeting processes related to transportation costs, accurately forecasting expenses while identifying areas for cost reduction.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Maintenance Crew Leader TO III
Virginia Department Of Transportation
01.2023 - 04.2024
- Supervised employee performance, preventive maintenance, and safety.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Positively engaged with customers and maintained professional appearance as company representative.
Transportation Operator II
Virginia Department Of Transportation
02.2016 - 01.2023
- Completed pre- and post-trip inspections and promptly reported issues to supervisor.
- Completed routes smoothly to maximize safety, productivity and minimize delays.
- Adhered to all established operational and safety procedures with every route.
- Operated Backhoe, front end loader, slope mower, ditching tractor, mowing tractor, sweeper broom, skid steer, chip spreaders, wood chipper, forklifts, pallet jacks, plate tampers, pipe washers, chop saw, chain saw, weed eater and other power equipment and hand tools. Operated welding machines, mig and tig welders, cutting torches, band saws and drill press.
- Drove single, tandem axle and one ton trucks in all types of weather conditions.
- Resolved maintenance and repair issues for vehicles and equipment.
- Determined most effective mode and routing of materials to customer locations and company facilities.
- Researched affordable transportation methods and performed safety audits on equipment.
- Inspected vehicles and checked gas, oil and water levels prior to departure.
- Met vehicle operation regulations by staying up-to-date on personal licensing requirements and performing safety checks and regular maintenance.
- Watched weather and safety conditions to adapt routes and maintain standards.
- Read maps to plan routes to make sure the mowing signs were in the correct location to flow the direction of the mowing crew throughout the area.
- Lead ditching crews to ensure proper and safe flow of water to prevent flooding of roads.
- Safely and effectively removed snow from primary and secondary routes in adverse conditions.
Department Manager/Assistant Manager
Walmart
11.1999 - 02.2016
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Ordered inventory and reported discrepancies to control costs and maintain inventory levels.
- Arranged sales incentives with store management and vendor representatives to reward deserving team members for exceeding expectations.
- Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
- Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- As Overnight Assistant Manager, I developed and put into operations an overnight scheduling system to maximize productivity and overall moral of the associates.
Road Maintenance Worker
TME, Formally VMS
07.1999 - 11.1999
- Used service truck, skid steer and front end loader to remove debris and snow and keep roadways and parking lots clear.
- Safely controlled traffic in high-volume areas during roadwork projects and repairs.
- Cleaned and graded ditches, drainage structures, highway shoulders and slopes.
- Repaired signs and fences quickly to avoid accidents and mishaps.
- Operated all heavy equipment properly according to employer safety specifications.
- Patched broken pavement for safe travel by either forming, pouring and finishing concrete or dumping, spreading and tamping asphalt.
- Drove transport crews, snow removers and street sweepers based on current work demands.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Education
High School Graduate - General Studies
Greensville County High School
Emporia, VA06.1987
Skills
- Experience with creating plans for and set up detours for various road construction projects
- Experience with Microsoft computer programs
- Experience with HMMS and asset location
- Team building and leading by example
- CDL licensed
- Heavy equipment operations
- Power equipment knowledge
- Concrete installation knowledge
- Bridge and structure demolition and installation experience
- Experience with building forms for concrete pouring and finishing
- Equipment and Vehicle Pre-trip Inspections
- Experience with creating and completing work orders
- Recordkeeping Accuracy
- Written and Verbal instruction knowledge
- Completed Performance Assessments using MY Career Connect
- Job site inspection including notification of Miss Utilities services
- Experience with Navigational Equipment
- Experience with Complex Negotiations
- Knowledge of VDOT SOP's
- Knowledge of VDOT IMS Procedures
- Experience with all Road Maintenance and Bridge Safety Procedures
- Knowledge of all VDOT Compliance Regulations
- Schedule Creation Ability
- Customer Needs Assessments
- Active Listening
- Safety Inspections
- Safety Precautions
Accomplishments
- Managed day to day operations of an VDOT area headquarters as a crew leader and a supervisor.
- Completed VDOT Leadership Program training courses for Teammates and Supervisors.
- Supervised 34 associates on the overnight stocking team as Assistant Manager at a previous employer.
- Collaborated with management and associates in the development of the Overnight stocking hourly schedule and assignments at a previous employer.
- Used various Microsoft computer programs to develop inventory tracking and metrics spreadsheets as well as work planning, inventory tracking and employee assignments.
- VDOT Safety Committee Member for over 2 years and Chairman for the Franklin Residency for 1 year.
- Up to date on all VDOT required training
Certification
VDOT Leadership Development Program For Supervisors (LDP-S) August, 2024
- VDOT Leadership Development Program For Teammates (LDP-T) May, 2017
- National TIM Responder Training, VDOT - May 17, 2017
- Snow Operations Training, VDOT - October 6, 2016
- Basic equipment Operators Course/Snow Ops - VDOT September 2, 2016
- Portable Changeable Message Sign - VDOT- August 26, 2016
Timeline
Transportation Operator II Structure and Bridge
Virginia Department of Transportation
10.2024 - Current
Transportation Operations Manager I
Virginia Department of Transportation
04.2024 - 10.2024
Maintenance Crew Leader TO III
Virginia Department Of Transportation
01.2023 - 04.2024
Transportation Operator II
Virginia Department Of Transportation
02.2016 - 01.2023
Department Manager/Assistant Manager
Walmart
11.1999 - 02.2016
Road Maintenance Worker
TME, Formally VMS
07.1999 - 11.1999
High School Graduate - General Studies
Greensville County High School
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