Summary
Overview
Work History
Education
Skills
Common Sense
Timeline
Generic

Hank Needham

Alvarado,TX

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Very skilled with my hands and willing to work as hard and as much as is needed. Constantly making sure to stay up to standard and continually learn and grow throughout a company.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Dominos Pizza Inc.
Alvarado, TX
07.2022 - 08.2023
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Implemented new procedures or systems to improve efficiency within the organization.

Assistant Manager

Whataburger
Alvarado, TX
09.2021 - 07.2022
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Communicated regularly with customers to gain insights into their needs.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained up-to-date knowledge of company products and services.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.

Pressure Washer Oporator

Express CarWash
Alvarado, TX
05.2021 - 08.2021
  • Ensured proper functioning of equipment prior to use.
  • Kept work areas clean and organized throughout the day's tasks.
  • Operated pressure washers safely to prevent damage to surfaces.
  • Troubleshot and resolved malfunctions with sprayers and other equipment.

Carpenter's Assistant

Carpentry
Midlothian, TX
04.2020 - 08.2020
  • Conducted regular maintenance checks on tools and equipment used in services.
  • Measured, marked, and cut wood to required dimensions using power tools.
  • Cleaned up job sites after completion of carpentry projects.
  • Installed baseboards, crown molding, window frames, door frames, and cabinets.
  • Assembled products using hand and power tools safely and effectively.
  • Supported safe and clean working environment by complying with procedures, rules and regulations.
  • Determined material requirements and dimensions by studying blueprints, sketches and building plans.

Education

High School Diploma -

Alvarado High School
Alvarado, TX
05-2023

Some College (No Degree) -

Texas A&M University
College Station, TX

Skills

  • Employee Performance Evaluations
  • Sales Monitoring
  • Product and Service Knowledge
  • Task Delegation
  • Recruiting and Interviewing
  • Employee Scheduling
  • Consulting
  • Policy Administration
  • Staff Management
  • Orientation and Training
  • Money Handling
  • Workload Management

Common Sense

  • I have graduated high school and I may have been a bit of a bookworm but I can also guarantee that as I have worked throughout my life I have gained a lot of common sense and now when something is just plain out of place or shouldn't be done lest is result in some sort or retaliation.

Timeline

Assistant Manager

Dominos Pizza Inc.
07.2022 - 08.2023

Assistant Manager

Whataburger
09.2021 - 07.2022

Pressure Washer Oporator

Express CarWash
05.2021 - 08.2021

Carpenter's Assistant

Carpentry
04.2020 - 08.2020

High School Diploma -

Alvarado High School

Some College (No Degree) -

Texas A&M University

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Hank Needham