Hanna Allbee
Vancouver,WA
Summary
Forward-thinking Assistant Manger with proven history of leadership, planning and problem solving. Measurable accomplishments growing revenue while collaborating with ownership. While also possessing a systematic understanding of maintaining coverage for all operational needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager
Perfect Cup Espresso
Seattle, WA
02.2022 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Communicated regularly with customers to gain insights into their needs.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Hair Stylist
Independant
Seattle, WA
03.2019 - Current
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Educated clients on proper home hair care maintenance techniques.
- Organized scheduling of appointments throughout the day.
- Developed relationships with new clients through referrals from existing customers.
- Pre-booked future appointments to increase repeat business.
- Recommended products to clients based on their individual needs.
- Managed cash register transactions during checkout process.
Hair Stylist
Larissa Safia Salon
Seattle, WA
04.2020 - 05.2022
- Greeted customers, answered phones and booked appointments.
- Tracked inventory of supplies used for styling services.
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Collaborated with other beauty professionals on projects related to hairstyling.
Server
Kyoto Japanese Steakhouse
Vancouver, WA
04.2019 - 11.2020
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
Cosmetology License - Health And Beauty
Elite Beauty School
Vancouver, WA09-2019
High School Diploma -
Union High School
Camas, WA06-2017
Skills
- Operations Management
- Business Administration
- Sales Reporting
- Strategic Planning
- Budgeting and Finance
- Microsoft Office Expertise
Certification
- Cosmetology License
References
References available upon request.
Timeline
Assistant Manager
Perfect Cup Espresso
02.2022 - Current
Hair Stylist
Larissa Safia Salon
04.2020 - 05.2022
Server
Kyoto Japanese Steakhouse
04.2019 - 11.2020
Hair Stylist
Independant
03.2019 - Current
Cosmetology License - Health And Beauty
Elite Beauty School
High School Diploma -
Union High School
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