Hanna Alrez
Diamond Bar,CA
Summary
Experienced and knowledgeable phlebotomist with a background in biology and practical experience in clinical and academic settings. Skilled in working with patients, maintaining precise medical records, and adapting to new procedures in fast-paced environments. Possess a solid understanding of anatomy, physiology, and sterile technique from my education in biological sciences. Developed strong communication, organization, and patient care skills during my time as a front-desk assistant. Detail-oriented, compassionate, and dedicated to providing safe and efficient care, I am well-equipped for success in the phlebotomy role.
Overview
7
7
years of professional experience
Work History
Volunteer
NewLife Pomona Church
02.2024 - 01.2025
- Read and told stories to promote and support overall language development.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Supervised free play and other activities to keep children safe.
- Kept children between ages of 6 months - 3 years
Health Care Receptionist
08.2023 - 12.2023
- Delivered exceptional front-desk service by greeting patients, verifying insurance coverage, collecting co-pays, and updating electronic health records (EHR) with accuracy and confidentiality.
- Managed multi-line phone systems to schedule, confirm, and reschedule appointments; triaged calls and routed messages to appropriate staff members.
- Streamlined patient intake processes by preparing necessary forms, scanning documents, and ensuring all pre-visit paperwork was completed.
- Coordinated referrals and prior authorizations with insurance providers and specialty offices, contributing to efficient patient care.
- Handled incoming and outgoing mail, managed office supplies, and maintained a clean, welcoming reception area.
- Adapted quickly to changing priorities, high patient volume, and urgent situations while maintaining professionalism and excellent customer service.
- Performed venipuncture using Vacutainer and butterfly systems, ensuring accurate specimen labeling.
Babysitter
Williams Family
01.2018 - 01.2021
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted older kids with homework, school projects and chores.
- Long term committed work with two brothers with Austim
- Reassured children when upset providing emotional support and stability.
Education
Bachelors of Science - Biology
University of California
Riverside, CA06-2025
Skills
- Proficient in electronic medical record management
- Patient Scheduling & Insurance Verification
- HIPAA Compliance & Confidentiality
- Scientific Research & Data Analysis
- Strong Interpersonal & Communication Skills
- Flexibility in high-pressure situations
- Microsoft Office
- Google Suite
- Experience with Apple devices
- Telephone and email etiquette
Languages
Spanish
Limited Working
Arabic
Native or Bilingual
Timeline
Volunteer
NewLife Pomona Church
02.2024 - 01.2025
Health Care Receptionist
08.2023 - 12.2023
Babysitter
Williams Family
01.2018 - 01.2021
Bachelors of Science - Biology
University of California
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