Hanna Beagle
Freeland,MI
Summary
To provide my employer with a dedicated and hardworking individual, striving to exceed expectations and achieve set goals efficiently and effectively.
Experienced operations and administrative professional with a strong background in managing assisted living facilities. Demonstrates exceptional leadership, organizational, and problem-solving skills. Adept at fostering a supportive environment for staff and residents, ensuring high standards of care and compliance with safety protocols. Offering strong interpersonal skills and sincere interest in community development, eager to learn and grow in this field. Contributes solid foundation in communication techniques and event coordination. Ready to use and develop organizational and outreach skills in Desired Position role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Community Liaison
Advanced Hospice Care
10.2024 - Current
- Cultivated and sustained positive relationships with current and potential referral and payer sources
- Implemented innovative marketing and promotional strategies to meet budgetary targets
- Enhanced community, customer, payer, and patient perceptions of the Hospice as a leading service provider
- Collaborated with healthcare professionals and community organizations to identify potential partnerships that enhance service offerings and patient care quality
- Develops and implements feedback mechanisms to gather input from patients, families, and community partners to continuously improve service delivery and satisfaction
- Successfully established partnerships with over 20 new referral sources, including hospitals, clinics, and senior living communities resulting in an increase in patient referrals
- Expanded the volunteer program by recruiting and training new volunteers, enhancing the level of care and support provided to patients and their families
Operations Director
Bavarian Comfort Care
08.2023 - 11.2023
- Company Overview: Assisted Living Facility
- Directed all operational aspects and strategic goal-setting within the assisted living facility
- Managed staffing and scheduling to meet resident census needs, ensuring optimal care and service
- Oversaw the hiring process, ensuring the recruitment of qualified and compassionate individuals
- Conducted LARA-compliant evacuation and fire drills, enhancing safety protocols
- Managed and optimized facility inventory, ensuring availability and proper stock levels
- Assisted Living Facility
- Reduced staff turnover by 20% through improved training programs and employee engagement initiatives
- Successfully implemented a new inventory management system, resulting in a 15% reduction in costs
Administrative Assistant
Bavarian Comfort Care
02.2022 - 08.2023
- Company Overview: Assisted Living Facility
- Efficiently managed communication channels, including phone calls, meeting schedules, and facility tours
- Executed administrative tasks such as filing, typing, copying, binding, and scanning with precision
- Led staff training sessions, fostering a well-prepared and knowledgeable team to ensure high standards of care
- Assisted Living Facility
- Developed a new filing system that improved document retrieval time by 30%
- Organized and executed a successful open house event, increasing community engagement
Supervisor
Bavarian Comfort Care
11.2021 - 02.2022
- Company Overview: Assisted Living Facility
- Ensured residents received high-quality care by effectively managing and supporting staff
- Facilitated interactions with healthcare professionals, residents, and visitors, maintaining a supportive and friendly environment
- Assisted Living Facility
Resident Care Specialist
Primary Home Care
08.2021 - 11.2021
- Provided compassionate in-home care, assisting residents with medications, errands, and appointments
- Supported residents with Activities of Daily Living, enhancing their quality of life and independence
Dental Office Assistant
Dr. Chelsea Mason
04.2020 - 06.2021
- Scheduled appointments, processed insurance claims, and managed inventory efficiently
- Handled receivables and assisted with patient charting, supporting both the doctor and hygienist to maintain smooth operations
Education
High school diploma -
Hemlock High School
01.2017
Skills
- Creativity
- Leadership
- Organization
- Problem-solving
- Teamwork
- Works well under pressure
- Communication
- Technical Skills
Certification
- High school diploma
- CPR and First Aid Certified
Timeline
Community Liaison
Advanced Hospice Care
10.2024 - Current
Operations Director
Bavarian Comfort Care
08.2023 - 11.2023
Administrative Assistant
Bavarian Comfort Care
02.2022 - 08.2023
Supervisor
Bavarian Comfort Care
11.2021 - 02.2022
Resident Care Specialist
Primary Home Care
08.2021 - 11.2021
Dental Office Assistant
Dr. Chelsea Mason
04.2020 - 06.2021
High school diploma -
Hemlock High School
- High school diploma
- CPR and First Aid Certified
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