Summary
Overview
Work History
Education
Skills
A and B honor roll in high school.
Timeline
Generic

Hanna Bentley

2930 CR-27 Tuskegee,AL

Summary

-Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

-Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

- Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

7
7
years of professional experience

Work History

Customer Service & Salers Representative

CLEAResult
01.2024 - 04.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Customer Support Specialist

Asurion Insurance Services
03.2021 - 11.2021
  • Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.

Lady Attendant

The Peoples Funeral Home
02.2017 - 11.2020
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Responded to customer requests efficiently and with knowledgeable assistance.

Education

Bachelor of Science -

Tuskegee University
Tuskegee, AL
04.2024

Skills

  • Customer Support
  • Goal-oriented mindset
  • Customer Relations
  • Data entry proficiency

A and B honor roll in high school.

I made the A and B honor in highsc

Timeline

Customer Service & Salers Representative

CLEAResult
01.2024 - 04.2024

Customer Support Specialist

Asurion Insurance Services
03.2021 - 11.2021

Lady Attendant

The Peoples Funeral Home
02.2017 - 11.2020

Bachelor of Science -

Tuskegee University
Hanna Bentley