Summary
Overview
Work History
Education
Skills
Certification
Timeline
GeneralManager

Hanna Borynski

Plant City,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hostess

Cracker Barrell Old Country Store
Seffner, FL
07.2022 - Current
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Prepared dining room for special upcoming functions by decorating and generating special group menus.
  • Supervised server balance and monitored table turnover to accurately seat customers.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Recorded available tables after seating each party using specialized seating software.

Food Expeditor

Dukes Brewhouse
Plant City, FL
07.2021 - 04.2022
  • Trained new expeditors and food runners according to company policies and standards.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Executed and supervised plate preparation according to temperature and condiment specifications.
  • Oversaw kitchen operations and altered workflows to improve preparation tempo of menu offerings.
  • Demonstrated strong knowledge of menu offerings and appropriate culinary techniques.
  • Assisted customers with carry-out service.
  • Offered product samples, answered questions and helped customers find items.

To-Go Specialist & Hotess

Chili's Bar And Grill
Plant City, FL
09.2020 - 06.2021
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Prepared, presented and maintained appropriate stock levels to promote product availability to customers.
  • Monitored customer lines at POS and opened additional registers to expedite sale process.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.

Education

High School Diploma -

Plant City High School
Plant City, FL
05.2022

Skills

  • Check Payment Processing
  • Front- and Back-Of-House Coordination
  • Time Management
  • Team Player
  • Multi-Line Telephone Systems
  • Customer Preferences
  • Cash Register Operations
  • Hospitality Management
  • Phone Inquiries
  • Cash and Transaction Handling
  • Call Transfers
  • Good Communication Skills

Certification

  • Alcohol, Cracker Barrel - [2022]

Timeline

Hostess

Cracker Barrell Old Country Store
07.2022 - Current

Food Expeditor

Dukes Brewhouse
07.2021 - 04.2022

To-Go Specialist & Hotess

Chili's Bar And Grill
09.2020 - 06.2021

High School Diploma -

Plant City High School

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Hanna Borynski