Hanna Chaney
Albuquerque,NM
Summary
Outgoing and dedicated hospitality professional with 11 years of customer service experience. Highly adaptable, quick to learn, and known for versatility, reliability, and a collaborative approach. Skilled at stepping into new roles and providing dependable, focused support. Driven by a positive attitude, enthusiasm, and a strong desire to learn and grow in every environment.
Overview
7
7
years of professional experience
Work History
General Manager
Mesa Provisions
Albuquerque, NM
08.2024 - Current
- Managed restaurant communications by monitoring/responding to emails/calls, relaying information to owner and management.
- Oversaw relocation into a new, larger space, coordinating timelines and communication to ensure a smooth transition.
- Processed invoices, reconciled accounts, managed vendor payments, and maintained accurate, organized financial records.
- Created, posted, and updated employee schedules.
- Provided operational support as needed, including serving, food running, prep work, and line cooking.
- Collaborated with vendors to resolve payment issues, answer inquiries, and maintain smooth day-to-day operations.
- Coordinated private events and catering services with Chef/Owner.
Pastry Chef / Line Cook
Mesa Provisions
Albuquerque, NM
07.2021 - 07.2024
- Collaborated with the head chef on menu development, special events, and seasonal dessert offerings.
- Designed and prepared a variety of pastries, cakes, breads, plated desserts, and other confections using local, seasonal ingredients.
- Prepped ingredients, followed recipes for sauces and components, and maintained fully stocked and organized stations.
- Managed inventory by receiving orders, tracking stock levels, and communicating needs to management.
- Maintained strict cleanliness and food safety standards across all work areas.
- Coordinated with kitchen staff, servers, and management to ensure efficient service and smooth kitchen operations.
Server
Pacific Paradise Restaurant
Albuquerque, NM
09.2018 - 07.2021
- Delivered exceptional customer service in high-volume dining environment.
- Assisted in training new servers on menu knowledge and service protocols.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Recommended daily specials and upsold menu items to enhance sales revenue.
- Cultivated relationships with regular customers.
Education
High School Diploma -
Bushland High School
Bushland, TXNo Degree - Currently Enrolled
Central New Mexico Community College
Albuquerque, NMSkills
- Team player
- Operations management
- Efficient multi-tasker
- Various Point of Sale softwares
- Problem resolution
- Leadership and team building
Timeline
General Manager
Mesa Provisions
08.2024 - Current
Pastry Chef / Line Cook
Mesa Provisions
07.2021 - 07.2024
Server
Pacific Paradise Restaurant
09.2018 - 07.2021
High School Diploma -
Bushland High School
No Degree - Currently Enrolled
Central New Mexico Community College