Summary
Overview
Work History
Education
Skills
Languages
Timeline
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HANNA CHOWDHURY

Hamtramck,MI

Summary

Customer-oriented Pharmacy Clerk with skills in medication preparation and insurance communications. Proven excellence in computer and operations team. Dedicated to answering customer questions concerning medication protocol.

Overview

9
9
years of professional experience

Work History

Processor

United Wholesale Mortgage
05.2023 - 1 1
  • Assist (Condo Team) over and beyond performance up to 130 achievements out of 80 goals.
  • Directly communicating with insurance agents, staff, and clint/broker via email and by making phone calls to collect documents preparing for mortgage loan.
  • Enter data, look up appropriate conditions for mortgage loan, transfer needed conditions on comment box
  • Scrub and sort files, upload files onto Doc hub (software used for organizing files)
  • Replying message on Team (software used to communicate with all other team members including team leads)
  • Multitasking, work in dynamic, constantly changing fast paced environment.

Pharmacy Associate

Rite-Aid Pharmacy
10.2021 - 05.2022
  • Front register and drive thru, receiving phone calls, fill prescriptions as instructed.
  • Pull out up to 50 customer profile asking personal information.
  • Find medicine that’s ready to pick-up, cash out on register.
  • Coordinate with team consists of pharmacist, technicians, and other associates in fast-paced environment.

Ti-Coating Inc
01.2018 - 01.2019
  • Shipping and Receiving
  • Packaged and shipped metal products to aircraft and automotive customers via UPS and FedEx
  • Input, track and maintain customer sales orders on Excel spreadsheet
  • Perform basic mathematics and complete customer paperwork.

Back-up Quality Associate

Ground Effect
03.2017 - 02.2018
  • Conducted quality audits for automotive parts, check measurements, and document results; Entered all data in MS Word documents and Excel spreadsheets
  • Checked for defects, collect and document relevant information; quarantined vehicles that did not pass audit.

Customer Service Representative

Heart Agency
04.2015 - 09.2015
  • Provided exceptional customer service by answering questions and signing up new health insurance policy holders
  • Solicited sales of new/additional products and services
  • Recruited and interviewed candidates for Customer Service Representatives positions.

Quality Control Inspector

Matrix Quality Service
03.2013 - 06.2014
  • Inspected motor parts, and checked for, and discarded defective parts for several companies
  • Loaded parts inside cartons/boxes in an organized method.

Education

Human Resources Management, Organizational Behavior, Marketing Research (non-profit focused) Relevant Projects: Grubhub Conducted a SWOT analysis of the Grubhub organization, and provided recommendations for increasing business and profit margin including developing a detailed and realistic strategic plan; Also, project was presented in PowerPoint format -

Bachelor of Business Administration -

Walsh College
Troy, MI
12.2022

Associate of Arts Degree - Humanity

Wayne County Community College
Detroit, MI
06.2015

Skills

  • Insurance Verification
  • Aseptic Techniques
  • Insurance Billing
  • Workflow Optimization

Languages

Bengali
Native or Bilingual

Timeline

Processor

United Wholesale Mortgage
05.2023 - 1 1

Pharmacy Associate

Rite-Aid Pharmacy
10.2021 - 05.2022

Ti-Coating Inc
01.2018 - 01.2019

Back-up Quality Associate

Ground Effect
03.2017 - 02.2018

Customer Service Representative

Heart Agency
04.2015 - 09.2015

Quality Control Inspector

Matrix Quality Service
03.2013 - 06.2014

Human Resources Management, Organizational Behavior, Marketing Research (non-profit focused) Relevant Projects: Grubhub Conducted a SWOT analysis of the Grubhub organization, and provided recommendations for increasing business and profit margin including developing a detailed and realistic strategic plan; Also, project was presented in PowerPoint format -

Bachelor of Business Administration -

Walsh College

Associate of Arts Degree - Humanity

Wayne County Community College

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