Summary
Overview
Work History
Education
Skills
Timeline
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Hanna Corob

Point Marion,PA

Summary

Versatile and dynamic professional with a proven track record at Texas Roadhouse, excelling in customer service and team collaboration. Skilled in multitasking and problem-solving, I've effectively managed high-volume shifts and fostered positive guest experiences. Demonstrated proficiency in POS systems and a strong work ethic, I've contributed to significant workplace improvements and customer satisfaction.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

5
5
years of professional experience

Work History

Server/Bartender/Shift Manager/Key Holder

Texas Roadhouse
06.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.

Intern

Center For Excellence In Disabilities
08.2024 - 12.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Participated in workshops and presentations related to projects to gain knowledge.

Psychology Club Social Chair

WVU Psychology Department
05.2023 - 05.2024
  • Developed a strong online community.
  • Optimized content distribution through strategic scheduling of posts during peak engagement hours.
  • Contributed to the creation of visually appealing graphics that complemented written content shared on social media channels.
  • Trained new team members on best practices for social media management, ensuring a seamless transition and consistent brand voice across all channels.
  • Enhanced audience engagement through consistent sharing of relevant, high-quality content.

Volunteer

WVU Medicine Emergency Department
08.2023 - 12.2023
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
  • Restocked medical supplies and consumables to prepare procedure rooms.
  • Reported patient requests, concerns, and other observations to staff.
  • Complied with HIPAA standards to confidentially maintain patient medical information.
  • Participated in training sessions to enhance skills, remaining knowledgeable about best practices for patient care.
  • Contributed to efficient hospital operations by promptly responding to requests from medical professionals and administrative staff.

Research Apprentice

West Virginia University
08.2022 - 04.2023
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
  • Enhanced practical skills by assisting experienced professionals in various tasks.
  • Adhered to company policies, procedures, and safety guidelines during daily work activities.
  • Maintained documentation on tests performed in lab.
  • Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
  • Prepared reagents, media and solutions to use for laboratory testing and analysis.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Utilized advanced software tools for data management and analysis purposes.

Education

Bachelor of Arts - Psychology

West Virginia University
Morgantown, WV
08-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Attention to detail
  • Quality control
  • Helpful and Service-oriented
  • Time management
  • Organization
  • Flexible and adaptable
  • Problem-solving
  • Friendly, positive attitude
  • Teamwork and collaboration

Timeline

Intern

Center For Excellence In Disabilities
08.2024 - 12.2024

Volunteer

WVU Medicine Emergency Department
08.2023 - 12.2023

Psychology Club Social Chair

WVU Psychology Department
05.2023 - 05.2024

Research Apprentice

West Virginia University
08.2022 - 04.2023

Server/Bartender/Shift Manager/Key Holder

Texas Roadhouse
06.2020 - Current

Bachelor of Arts - Psychology

West Virginia University

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Hanna Corob