Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Hanna Disbrow

Tampa,FL

Summary

Hanna Disbrow is a charming and Friendly student available for weekends, evenings, and holidays. Considered hardworking, punctual, loyal, and driven according to friends, colleges, and family.

Overview

6
6
years of professional experience

Work History

Air Bnb Vacation Renatal

Hanna Disbrow
Tampa, FL
05.2021 - Current
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Maintained constant balance and accounting of property petty cash account.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
  • Kept properties in compliance with local, state and federal regulations.
  • Completed annual rent calculations using housing database software.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Collected and maintained careful records of rental payments and payment dates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Analyzed and evaluated monthly and quarterly financial statements.

Secretary to the General Manager

John Disbrow
Tampa , Florida
07.2015 - 12.2020
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Achieved Results by double-checking accuracy of invoice forms and print production..
  • Managed multiple calendars to strategically coordinate meetings, appointments, and events.
  • Implemented new software called Knowledge Base (printing software) to take meeting minutes and messages, transcribe notes from pressmen, and digitized thousands of graphic prints.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Updated tracking systems with shipping information for customers to track shipping from FedEx.
  • Answered, responded to, and transferred over 20 to 25 daily phone calls on a multi-line phone system.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Supported company leaders by managing budgets, scheduling appointments, and organizing itineraries.
  • Increased office efficiency by modernizing document organization systems and effectively implementing communication solutions.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Improved customer service rating by 18% by training 4 new employees on proper phone handling techniques

Education

Bachelor Of Arts - Criminal Justice

Saint Leo University
Saint Leo, FL
08.2018

Extension Courses - Law (Pre-Law)

Harvard University
Cambridge, MA
06.2020

Skills

  • Staff Management
  • Marketing and advertising
  • Budgeting
  • Leasing and sales
  • Database Management
  • Diverse groups presentations
  • Team collaboration and leadership
  • Career planning
  • Attention to Detail
  • Good Telephone Etiquette
  • Multitasking Abilities
  • Data Management
  • Self-Motivated
  • Team building
  • Critical Thinking
  • Planning and Coordination
  • Written Communication
  • Organization and Time Management
  • Customer Service

Hobbies

Include:

-Buying small containers and turning them into rental tiny homes on Air Bnb

-Olympic Styled Rowing

-Pigbreeding

-Boating

-Jet-skiing

-Paddle Boarding

-Graphic Design

-Interrior Design Skills


Timeline

Air Bnb Vacation Renatal

Hanna Disbrow
05.2021 - Current

Secretary to the General Manager

John Disbrow
07.2015 - 12.2020

Bachelor Of Arts - Criminal Justice

Saint Leo University

Extension Courses - Law (Pre-Law)

Harvard University

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Hanna Disbrow