Hanna Garcia
Settlement Agent
Minocqua
Summary
Results-driven professional skilled in managing escrow accounts and ensuring compliance with legal requirements. Recognized for effective multitasking and commitment to improving operational efficiency, ready to support seamless settlement experiences.
Overview
7
7
years of professional experience
Work History
Settlement Officer
Northwoods Title
04.2023 - Current
- Facilitated the closing process by preparing and reviewing settlement documents for accuracy.
- Coordinated communication between parties to ensure timely resolution of settlement issues.
- Verified compliance with legal requirements, enhancing the integrity of settlement transactions.
- Conducted detailed audits of settlement statements, improving overall accuracy and reducing discrepancies.
- Managed escrow accounts, ensuring proper allocation of funds and adherence to timelines.
- Increased client retention rates by consistently delivering exceptional service throughout every stage of the settlement process.
Server
Murtaughs Pub and Eatery
05.2019 - 08.2023
- Provided exceptional customer service by accurately taking orders and delivering meals promptly.
- Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for guests.
- Assisted in training new staff on proper service techniques and menu offerings to enhance team efficiency.
- Collaborated with kitchen staff to ensure timely and accurate food preparation during peak hours.
Transporter
Froedtert Hospital
01.2021 - 06.2022
- Transported patients safely to various departments, ensuring compliance with safety regulations.
- Collaborated with team members to streamline patient flow, reducing wait times and improving service delivery.
- Trained new staff on safety protocols and transport procedures, fostering a culture of compliance and care.
Education
Bachelor of Arts - Political Science
University of Wisconsin, Milwaukee
Milwaukee, WI05.2021
Skills
Settlement document preparation
Client communication
Time management
Team collaboration
Training and development
Attention to detail
Notary public
Effective multitasking
Timeline
Settlement Officer
Northwoods Title
04.2023 - Current
Transporter
Froedtert Hospital
01.2021 - 06.2022
Server
Murtaughs Pub and Eatery
05.2019 - 08.2023
Bachelor of Arts - Political Science
University of Wisconsin, Milwaukee