Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hanna Hartenhauer

Los Angeles,CA

Summary

Dynamic and adaptable professional with a proven track record in enhancing cultural exchanges and customer experiences at Edeka and private households. Excelled in bilingual communication and customer service, demonstrating exceptional patience, understanding, and problem-solving skills. Achieved significant improvements in social skills development and team performance through effective collaboration and mentoring.

Overview

6
6
years of professional experience

Work History

Au Pair

Private Household
09.2020 - 09.2021
  • Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
  • Developed bilingual abilities in English through immersive conversation and activities.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.

Grocery Stocker

Edeka
05.2020 - 09.2020
  • Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
  • Answered customer questions and provided detailed product information.
  • Assisted in training new employees on proper stocking techniques, enhancing overall team performance.

Coaching Assistant

VSC
01.2016 - 02.2018
  • Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Advised head coach on discipline, performance, and other decision-making areas.
  • Collaborated with other coaching staff to share best practices, fostering a culture of continuous improvement within the sports program.

Education

Bachelor of Fine Arts - Acting For Film

New York Film Academy
Los Angeles, CA
09.2024

High School Diploma -

Gymnasium Markneukirchen
Markneukirchen
07.2020

Skills

  • Patience and understanding
  • Social Skills Development
  • Language skills
  • Problem-Solving
  • Customer Service
  • Work Ethic and Integrity

Languages

English
Full Professional
German
Native or Bilingual

Timeline

Au Pair

Private Household
09.2020 - 09.2021

Grocery Stocker

Edeka
05.2020 - 09.2020

Coaching Assistant

VSC
01.2016 - 02.2018

Bachelor of Fine Arts - Acting For Film

New York Film Academy

High School Diploma -

Gymnasium Markneukirchen
Hanna Hartenhauer