Hanna Hastings
Westland
Summary
Dynamic professional with strong organization and time management skills, honed as a Receptionist at Hand And Stone. Proven ability to enhance client relations and maintain accurate documentation. Adept at handling sensitive information and cash transactions, ensuring confidentiality and accuracy in a fast-paced environment. Committed to delivering exceptional service and fostering positive interactions.
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills with a role at MPS.
Overview
2026
2026
years of professional experience
Work History
Receptionist
Hand And Stone
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Court Clerk
18th District Court
- Maintained organized filing systems for easy retrieval of case files and supporting documentation.
- Provided assistance to attorneys and court personnel in courtroom
- Maintained court dockets and updated disposition of cases after court hearings and trials.
- Increased court efficiency by processing legal documents and maintaining accurate case records.
Server
Hub Stadium
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Diploma -
Livonia Franklin Highschool
Livonia, MI05.2021
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Office administration
- Mail handling
- Documentation and reporting
- Typing speed
Timeline
Server
Hub Stadium
11.2024 - Current
Receptionist
Hand And Stone
Court Clerk
18th District Court
Diploma -
Livonia Franklin Highschool
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