Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hanna Hill

Longview,TX

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Skillful Catering Server with background managing high volumes of guest needs in fast-paced environments. Hard-earned catering experience for large events and conferences. Proactive professional with strengths in providing first aid treatment and life support care for sick and injured patients. Works well with team and provides clear and concise information to emergency medical personnel. Committed to staying abreast of emergency medical protocols and procedures to apply best practices.

Overview

1
1
year of professional experience

Work History

Cashier

Super 1 Foods
06.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Wedding Staff

The Venue At Orchard Farms
04.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Enhanced guest experience by providing attentive service and anticipating their needs during wedding events.
  • Ensured timely setup of weddings by collaborating closely with event coordinators and other staff members.
  • Displayed excellent multitasking skills while balancing various responsibilities during high-pressure wedding events.
  • Demonstrated adaptability and quick thinking when faced with unexpected challenges, ensuring minimal disruption to the event schedule.
  • Demonstrated versatility by adapting quickly to last-minute changes in event plans, ensuring smooth transitions between activities.
  • Fostered an atmosphere of teamwork among colleagues by maintaining open communication and offering assistance whenever needed.
  • Provided personalized assistance to guests, including serving plated meals and refilling beverages as needed for optimal satisfaction.
  • Received positive feedback from clients due to exceptional attention to detail and dedication to making their day unforgettable.
  • Managed unexpected situations calmly and professionally, maintaining a positive atmosphere for both guests and fellow staff members.
  • Developed strong relationships with clients through consistent professionalism and attentiveness during their special occasions.
  • Guaranteed seamless food service by coordinating with kitchen staff on meal timing and special dietary requirements.
  • Strengthened the venue''s reputation for excellent service through consistently positive feedback from clients and their guests.
  • Contributed to a well-coordinated team effort by assisting other servers when necessary for seamless event execution.
  • Contributed to successful events by efficiently setting up tables, chairs, and place settings according to the client''s specifications.
  • Promoted a safe environment by adhering strictly to food safety guidelines while handling dishes, utensils, and linens at all times.
  • Conducted post-event evaluations with clients and internal teams in order to identify areas for improvement and celebrate successes.
  • Maintained strict adherence to food safety guidelines, ensuring the health and well-being of guests at every wedding served.
  • Coordinated with venue staff to ensure proper setup and breakdown procedures were followed during each event, allowing a smooth flow from ceremony to reception.
  • Meticulously planned and executed logistics related to equipment transportation, storage, and usage for each wedding event.
  • Provided prompt resolution to client concerns or issues throughout the planning process, ensuring complete satisfaction on their special day.
  • Self-motivated, with a strong sense of personal responsibility.

Education

High School Diploma -

Pine Tree High School
Longview, TX
05.2024

No Degree - EMT

Kilgore College
Kilgore, TX
05.2024

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Time management skills
  • Cleaning and sanitizing
  • Money Handling
  • Reliability and punctuality
  • Sanitation Standards
  • Scene Safety
  • Airway Management
  • Spinal Immobilization
  • Diabetic Emergencies
  • Burn Treatment
  • Basic Life Support
  • Vital sign assessment

Timeline

Cashier

Super 1 Foods
06.2023 - Current

Wedding Staff

The Venue At Orchard Farms
04.2023 - Current

High School Diploma -

Pine Tree High School

No Degree - EMT

Kilgore College

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Hanna Hill