Hanna-Kay Williams
Jacksonville,FL
Summary
Dynamic professional with a proven track record at United States Army National Guard, excelling in leadership and effective time management. Demonstrated expertise in pharmacy operations and insurance verification, enhancing patient care. Adept at utilizing Microsoft Word and Excel to streamline processes, achieving a 95% accuracy rate in data entry. Passionate about driving results and fostering positive team environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Soldier
United States Army National Guard
Jacksonville, FL
05.2025 - Current
- Cultivated excellent work ethic, dedication to duty, and timeliness in work actions.
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Worked in small groups to accomplish complex goals within tight deadlines and standards.
- Conducted physical training and ensured all Soldiers achieved required fitness levels.
- Developed expertise in small arms use, care, and accountability.
- Provided technical advice regarding the selection, installation, maintenance, testing, and repair of standby power systems.
- Repaired faulty wiring and replaced damaged components in engines and control panels.
Data Entry Technician
Accredo Specialty Pharmacy (remote)
Jacksonville, FL
02.2025 - 05.2025
- Entered patient information into pharmacy management system accurately.
- Verified prescription orders for accuracy and completeness before processing.
- Maintained confidentiality of sensitive patient data during data entry processes.
- Utilized computer software to streamline data entry tasks efficiently.
Sterile Compounding Technician
Option Care Health
Palm Bay, US
01.2024 - 05.2024
- Short term, due to relocation
Basic Life Support
American Red Cross
Palm Bay, US
11.2021 - 11.2023
- Utilized advanced cardiac life support (ACLS) and basic life support (BLS) techniques during critical situations.
Remote Customer Service Representative
Humana
Palm Bay, US
05.2023 - 09.2023
- Seasonal customer service rep.
Certified Pharmacy Technician (CPhT)
Wal-Wart Pharmacy
Palm Bay, US
08.2018 - 12.2022
- Managed the daily operations of a high-volume pharmacy, including ordering and maintaining inventory, preparing medications for dispensing, supervising pharmacy technicians, and ensuring compliance with applicable laws and regulations.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Encouraged positive interactions between other Behavioral Health Technicians and clients and patients.
Cashier
Walmart
Palm Bay, US
08.2018 - 12.2018
- Started as an Front-end Cashier, promoted to Pharmacy Technician
Education
High school diploma -
Bayside High School
Palm Bay, FL09.2025
Pharmacy Technician -
Pharmacy Technician University
Remote06.2019
Skills
- Order processing and cash management
- Typing proficiency and computer literacy
- Microsoft Word and Excel expertise
- Medical billing and terminology knowledge
- Insurance verification and pharmacy technician skills
- Compounding medications with aseptic technique
- HIPAA regulations understanding
- Effective time management and leadership abilities
- Negotiation tactics and upselling techniques
- Customer service excellence in telemarketing
- Analytical capabilities in sales
Certification
- Pharmacy Technician Certification (NHA)
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Soldier
United States Army National Guard
05.2025 - Current
Data Entry Technician
Accredo Specialty Pharmacy (remote)
02.2025 - 05.2025
Sterile Compounding Technician
Option Care Health
01.2024 - 05.2024
Remote Customer Service Representative
Humana
05.2023 - 09.2023
Basic Life Support
American Red Cross
11.2021 - 11.2023
Certified Pharmacy Technician (CPhT)
Wal-Wart Pharmacy
08.2018 - 12.2022
Cashier
Walmart
08.2018 - 12.2018
High school diploma -
Bayside High School
Pharmacy Technician -
Pharmacy Technician University
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