Hanna Loyd
Hutto,TX
Summary
Administrator with experience in scheduling, client support, and purchase order management across construction and service industries. Skilled at streamlining operations, maintaining accurate records, and fostering strong client relationships. Recognized for professionalism, attention to detail, and supporting teams and high-profile accounts efficiently.
Overview
6
6
years of professional experience
Work History
Service Coordinator
Brandt Engineering
04.2023 - Current
- Communicate directly with clients to provide project updates and resolve issues efficiently.
- Manage and coordinate service teams to ensure timely and successful project completion.
- Collect, organize, and enter data into digital databases for accurate recordkeeping.
- Manage payroll, ensuring accurate timekeeping and on-time employee payments.
- Assist team members with tracking client payments and collections to support financial operations.
- Build and maintain vendor relationships to secure cost-effective and timely delivery of services and materials.
Receptionist
Brandt Engineering
04.2023 - 09.2023
- Welcomed visitors and employees, offering professional assistance in a clean and organized environment.
- Maintained inventory levels by restocking supplies and submitting purchase orders.
- Provided clerical support, including copying, faxing, and filing documents.
- Managed assignments independently using sound judgment and critical thinking.
- Operated central phone system, directing calls and sending follow-up communications.
Optician
Manor Vision
12.2022 - 04.2023
- Scheduled appointments and responded to patient inquiries.
- Assisted patients in selecting prescription-appropriate, stylish eyeglass frames.
- Created visually appealing displays to enhance engagement and sales.
- Maintained accurate records, processed payments and insurance claims, and supported collections.
Sales Associate
James Avery
09.2022 - 12.2022
- Guided customers through product sampling, gathering feedback to improve service.
- Rotated and restocked shelves to ensure product availability and presentation.
- Performed on-demand jewelry welding during peak periods to maintain service quality.
- Delivered customer service in both Spanish and English to meet community needs.
Team Leader
Jack In The Box
08.2019 - 09.2022
- Provided attentive service to foster positive customer relationships.
- Supervised team members to ensure compliance with procedures and quality standards.
- Inspected production areas to verify proper equipment operation.
- Enhanced customer experience through proactive problem-solving and issue resolution.
Education
High School Diploma -
Hendrickson High School
Pflugerville, TX06.2019
Skills
- Appointment Scheduling & Calendar Management
- Interpersonal Client Communication
- Team Leadership & Collaboration
- Recordkeeping & Documentation
- Customer Expectation Management
- Detail-Oriented & Organized
- Microsoft Office Suite Proficiency
- Filing & Office Administration
Languages
Spanish
Native or Bilingual
Timeline
Service Coordinator
Brandt Engineering
04.2023 - Current
Receptionist
Brandt Engineering
04.2023 - 09.2023
Optician
Manor Vision
12.2022 - 04.2023
Sales Associate
James Avery
09.2022 - 12.2022
Team Leader
Jack In The Box
08.2019 - 09.2022
High School Diploma -
Hendrickson High School
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