Summary
Overview
Work History
Education
Skills
Certification
Personality
Timeline
Volunteer
Hanna Lytle

Hanna Lytle

Project Manager
Appleton,WI

Summary

Innovative problem solver with over 10 years of retail experience and expertise in project management, administration, and training. Proven track record of driving cross-functional change and implementing continuous improvements throughout project phases. Skilled in mentoring associates to exceed client expectations while establishing high standards of excellence. Results-driven leader with a focus on cultivating effective team relationships and fostering innovative ideas for company growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Commercialization Project Manager

Kum & Go/Maverik
Des Moines, Iowa
01.2025 - Current
  • Coordinated multiple projects with competing deadlines, ensuring timely completion.
  • Developed and maintained comprehensive project plans, timelines, and budgets for seamless execution.
  • Enhanced team efficiency through innovative process improvements and collaborative strategies.
  • Facilitated regular status meetings, tracking progress and resolving challenges promptly.
  • Established robust communication protocols among internal teams to synchronize efforts on diverse project aspects.

Continuous Improvement Consultant

Kum& Go/Maverik
Des Moines, IA
04.2022 - 01.2025
  • Identified and tested initiatives that reduced store complexity.
  • Developed training materials to ensure compliance and service excellence among staff.
  • Implemented process changes that streamlined inventory management and minimized waste.
  • Collaborated with cross-functional teams to drive strategic initiatives across various locations.
  • Facilitated Lean Training promoting best practices in customer service and sales techniques.
  • Managed stakeholder communications to align operational goals with overall business strategy.
  • Organized and maintained the Standard Operating Procedures Library for accountability.

Operations and Office Manager

TMJ Roofing
Grimes, United States
09.2021 - 04.2022
  • Developed and documented Standard Operating Procedures to enhance operational consistency.
  • Designed and implemented comprehensive office policies to improve workflow efficiency.
  • Managed employee schedules, payroll processing, and recruitment activities.
  • Established and maintained office inventory for new location to ensure resource availability.
  • Conducted vendor interviews and selections to optimize supplier relationships.
  • Executed billing reconciliation and setup for new location to ensure financial accuracy.

General Manager

Kum & Go
Ames, United States
11.2013 - 09.2021
  • Led store team in implementing best practices to enhance operational efficiency and productivity.
  • Developed food service engagement initiatives and cross-functional training programs to maximize sales.
  • Cultivated customer-centric culture through effective communication and quality customer service.
  • Facilitated continuous development of leaders and store team members for sustained growth.
  • Served as centralized interviewer and trainer for district to standardize hiring practices.

Education

Bachelor of Science - Psychology

Iowa State University
Ames, IA
05.2013

Skills

  • Project management
  • Process improvement
  • Risk management
  • Operational efficiency
  • Workflow optimization
  • Cross-functional collaboration
  • Staff training and mentoring

Certification

ASQ Certified Six Sigma Yellow Belt, 09/2022

Personality

  • PI: Persuader
  • Enneagram 7
  • Woo
  • Positivity
  • Communication
  • Maximizer
  • Activator

Timeline

Commercialization Project Manager

Kum & Go/Maverik
01.2025 - Current

Continuous Improvement Consultant

Kum& Go/Maverik
04.2022 - 01.2025

Operations and Office Manager

TMJ Roofing
09.2021 - 04.2022

General Manager

Kum & Go
11.2013 - 09.2021

Bachelor of Science - Psychology

Iowa State University

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