Hanna McCoy
Gainesville,FL
Summary
Accomplished Sales Representative with solid sales history and in-depth public interaction experience. Diligent and professional with expertise recognizing trends with their influence on promotions/deals.
Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Customer-oriented by being committed to providing exceptional experience by responding swiftly to customer demands. First-rate negotiation, problem resolution and time management abilities. Polished in responding to over 20 calls and inquiries to solve issues promptly. Proven to build and solidify customer relationships, develop client loyalty and increase customer retention.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier/Stocker/Customer Service Sales Representative
Spectrum Thrift Store
St Johns, United States
04.2017 - 08.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Greeted over 30 people per day.
- Reviewed weekly sales ads and monitored price changes.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Lifted up 50 pounds at once and used forklift to move heavier loads.
Education
Associate of Arts - Health Sciences
St. Johns River State College
Palatka, FL02.2020
High School Diploma -
Bartram Trail High School
Saint Johns, FL01.2020
Skills
- Work Task Prioritization
- Adaptable and Flexible
- Answering Customer Questions
- Telephone Reception
- Speaking Clearly
- Energetic and Outgoing
- Customer Relations
- Cooperative Attitude
- Positive Interactions
- Coin and Currency Counting
- Feedback Acceptance
Certification
AED, Adult, Child, Infant CPR & AED Training (BLS) Certification
Timeline
Cashier/Stocker/Customer Service Sales Representative
Spectrum Thrift Store
04.2017 - 08.2019
Associate of Arts - Health Sciences
St. Johns River State College
High School Diploma -
Bartram Trail High School
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