Hanna Mijares
Franklin,TN
Summary
Proven track record in enhancing customer experiences at Taziki's Mediterranean Cafe, showcasing exceptional customer service and cash handling expertise. Demonstrated adaptability and team collaboration, significantly contributing to efficient service delivery. Skilled in POS system operation and maintaining cleanliness standards, consistently ensuring accuracy and a positive environment for both customers and colleagues.
Overview
2
2
years of professional experience
Work History
Food Service Cashier
Taziki's Mediterranean Cafe
2024.02 - 2024.05
- Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
- Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
- Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
- Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
- Handled high-volume orders with precision, ensuring accurate order fulfillment and timely delivery to customers.
- Exhibited strong communication skills when interacting with both customers and colleagues to foster a positive work environment.
Scan Coordinator
Sprouts Famers Market
2023.03 - 2023.05
- Participated in regular team meetings to stay informed about company policies, procedures, and best practices relevant to the Scan Coordinator role.
- Monitored sales events for accuracy in scanning and signage, maintained current knowledge of weekly ad items and verified pricing integrity.
- Confirmed accurate price changes and prepared and printed daily price download for full visibility.
- Kept records of production, tracked returned goods and took down and replaced new shelf tags.
- Sorted, logged and distributed price change paperwork, labels and tags and guided other team members in ordering and receiving tags.
- Verified accuracy of prices charged to customers and confirmed attachment of correct attribute information.
Sales Associate
H&M Hennes & Mauritz
2022.09 - 2022.11
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
John Overton High School
Nashville, TN05.2022
Skills
- Excellent customer service
- Customer Service
- Patience and Tolerance
- Reliability and punctuality
- Cleanliness standards
- Cash handling expertise
- POS System Operation
- Honest and Dependable
- Reliable and Responsible
- Adaptable and Flexible
- Team Collaboration
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Food Service Cashier
Taziki's Mediterranean Cafe
2024.02 - 2024.05
Scan Coordinator
Sprouts Famers Market
2023.03 - 2023.05
Sales Associate
H&M Hennes & Mauritz
2022.09 - 2022.11
High School Diploma -
John Overton High School
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