HANNA MINK
Mesa,Arizona
Summary
Experienced facilities management professional with 6+ years in mission-critical environments, specializing in CMMS systems, preventive maintenance planning, and data center operations and acted as client relations specialist for the top datacenter companies.
Overview
14
14
years of professional experience
1
1
Certification
Work History
JONES LANG LASALLE
Chandler, AZ
09.2021 - Current
- Develop comprehensive maintenance plans for multi-building 169 MW campus and a 44 MW facility using Computerized Maintenance Management System (CMMS)
- Support coordination of active data center construction build-outs within a live operational environment
- Facilitate project meetings between construction teams, engineering, facilities, and site leadership
- Develop and review Methods of Procedure (MOPs) to mitigate operational risk during construction and maintenance activities
- Manage work permit approvals ensuring safety and regulatory compliance
- Coordinate contractor scheduling and infrastructure dependencies to avoid operational conflicts
- Align CMMS maintenance schedules with construction milestones and commissioning timelines
- Serve as liaison between contractors and internal engineering teams to streamline execution
- Collaborate with cross-functional teams to schedule preventative and corrective maintenance across facilities
- Monitor compliance adherence and leverage performance metrics to optimize equipment efficiency and reliability
- Manage complete asset lifecycle and maintain master data through collaboration with engineering teams
- Conduct CMMS training and ensure data integrity for regulatory audits (SOX, ISO)
- Interface with global teams on predictive maintenance programs and asset management guidelines
- Operated and maintained mechanical, electrical, and building infrastructure in mission-critical data center environment
- Achieved 100% uptime through proactive monitoring and maintenance of critical systems
- Specialized in UPS battery management, overseeing 30,000+ batteries including warranty processes and vendor coordination
- Managed electrical systems: UPS, ATS, STS, PDU, generators, switchgear, and power distribution
- Maintained mechanical systems: chillers, pumps, HVAC, CRAC units, and water treatment systems
- Supervised fire/life safety systems including suppression, VESDA, and environmental controls
Control Room Supervisor
SECURITAS SECURITY SERVICES
Phoenix, AZ
01.2019 - 09.2021
- Held CJIS security clearance for access to sensitive law enforcement information systems
- Monitored security operations center (SOC) including camera systems and building security for DOD spaces
- Processed visitor management through DCAT Security Dashboard during high-volume periods
- Maintained detailed logs and documentation per standard operating procedures
- Resolved Tier 1 security events and coordinated with response teams
Business Owner
COMPANION CARE
Floral City, FL
01.2012 - 08.2018
- Owned and operated personal care services business providing comprehensive care to clients
- Managed all business operations including client relations, scheduling, and service delivery
- Provided personal care services including meal preparation and household management
- Coordinated medical appointments and transportation for clients
- Maintained detailed care documentation and ensured compliance with healthcare regulations
Education
High School Diploma -
Roosevelt High School
Rockford, IL05-2004
Skills
- CMMS systems
- Mission-critical infrastructure
- Preventive maintenance
- Data center operations
- UPS and battery management
- Electrical and mechanical systems
- Fire and life safety systems
- Regulatory compliance
- Vendor management
- Asset lifecycle management
- DCIM software applications
- ROI analysis and cost optimization
- Customer management
- Data center construction support
Certification
Schneider Electric University, 09/01/25, Data Center Professional (DCC) Certification, How DCIM Software Improves Planning and Cuts Operational Costs (DC0080EN), Calculating ROI of Monitoring and Maintenance Service Contracts for New Data Centers (DC0101EN)
References
Available upon request
Timeline
JONES LANG LASALLE
09.2021 - Current
Control Room Supervisor
SECURITAS SECURITY SERVICES
01.2019 - 09.2021
Business Owner
COMPANION CARE
01.2012 - 08.2018
High School Diploma -
Roosevelt High School