Hanna Morton

• Developed and managed website content, including product descriptions and listings, ensuring both accuracy and customer appeal.
• Demonstrated expertise in Shopify and Etsy e-commerce platforms, overseeing comprehensive order fulfillment functions across all product categories.
• Monitored industry trends, design innovations, and competitor activities to enhance customer experience and maximize sales opportunities.
• Collaborated with internal teams to address e-commerce fulfillment challenges, implement effective sales strategies, and ensure a seamless online buying experience.
• Balanced competing priorities while managing e-commerce functions, including website administration, order fulfillment, wholesale operations, and customer support.
• Enhanced the company's online presence on Shopify and Etsy, creating new sales opportunities and driving revenue growth.
• Created and managed the company's wholesale website, overseeing order fulfillment and maintaining strong vendor relationships.
• Administered and resolved customer service issues, including processing returns, exchanges, and order modifications, ensuring high customer satisfaction.
• Handled customer inquiries via email and live chat, providing timely and effective support.
• Managed budgeting and financial planning for e-commerce operations, ensuring cost-effective strategies and optimal resource allocation.
• Conducted financial analysis and reporting to track performance, identify trends, and inform decision-making.
• Implemented administrative processes to streamline operations, improve efficiency, and support business growth.

• Ensured the meticulous sterilization of dental instruments, adhering to stringent health and safety protocols.
• Provided chairside assistance to dentists, proficiently executing four-handed and six-handed dentistry techniques to enhance procedural efficiency.
• Expertly set up and maintained dental treatment operatories, ensuring a seamless and hygienic environment for patient care.
• Demonstrated extensive experience with EagleSoft software, optimizing practice management and patient record-keeping.
• Skilled in administering oral sedation and assisting with a variety of dental procedures, including fillings, crown preparations and placements, root canals, and both simple and surgical extractions, including wisdom teeth.
• Possess in-depth knowledge of ClearCorrect and 6 Month Smiles orthodontic systems, contributing to comprehensive patient care.
• Assisted Registered Dental Hygienists (RDHs) with periocharting and operatory maintenance, ensuring efficient workflow and patient satisfaction.
• Managed the allocation of dental supplies and resources, ensuring cost-effective procurement and inventory control.
• Assisted in budgeting processes, tracking expenses, and optimizing financial performance to support the practice's economic health.
• Implemented administrative protocols to streamline operations, reduce overhead costs, and enhance overall practice productivity.
• Coordinated patient scheduling and billing, ensuring accurate and timely financial transactions and enhancing patient experience.

• Managed the procurement and inventory of dental supplies and equipment, maintaining accurate records and ensuring timely restocking to avoid disruptions.
• Coordinated administrative tasks, including scheduling appointments, managing patient records, and handling billing and insurance claims efficiently.
• Prepared detailed financial reports and analyses to assist in strategic planning and decision-making, ensuring the financial health of the patient.
• Ensured the practice adhered to all relevant regulations and standards, maintaining up-to-date documentation and implementing necessary changes to stay compliant.

• Provided expert chairside assistance to the dentist, specializing in four-handed dentistry to enhance procedural efficiency.
• Demonstrated exceptional skill in supporting four-handed and six-handed dentistry procedures, ensuring precision and seamless workflow.
• Collaborated and assisted with Registered Dental Assistant in Extended Functions (RDAEF) on composite fillings and crown seating, contributing to high-quality patient care.
• Assisted and monitored IV sedation with a high degree of competence, ensuring patient safety and comfort.
• Proficiently utilized Cerec technology for advanced dental procedures, enhancing treatment outcomes.
• Applied extensive knowledge and experience with ClearCorrect orthodontic treatments to support patient alignment goals.
• Assisted Registered Dental Hygienist (RDH) with periocharting and suctioning, maintaining accurate patient records and optimal hygiene.
• Managed the sterilization of dental and hygiene instruments, adhering to strict infection control protocols.
• Ensured dental treatment operatories were meticulously cleaned and prepared for subsequent patients, maintaining a high standard of clinical readiness.
• Oversaw administrative tasks, including patient scheduling, billing, and insurance claims processing, to streamline office operations.
• Managed budgeting and inventory control, ensuring cost-effective procurement of dental supplies and equipment.
• Implemented efficient administrative systems to enhance office productivity and patient satisfaction.
• Coordinated with the finance department to monitor expenditures and optimize budget allocation for dental practice needs.

• Enhanced sterilization protocols for dental and hygiene instruments.
• Thoroughly sterilized dental treatment operatories.
• Provided support to Registered Dental Hygienist (RDH) in periocharting and suctioning.
• Prepared dental treatment operatories for various procedures including composite fillings, crown preps, crown seats, 4-6 week orthodontic appointments, implants, and extractions.

**Housekeeping Services for Busy VRBO**

• Washing and drying of sheets, pillowcases, bedding, towels, and hand towels.
• Thorough vacuuming and sweeping of all floors.
• Detailed cleaning of countertops, appliances, and surfaces.
• Removal of dust from all surfaces, including furniture and fixtures.
• Sanitizing and scrubbing of sinks, toilets, showers, and tubs.