Summary
Overview
Work History
Education
Skills
Entrepreneurship / Volunteer Work
References
Timeline
Generic

Hanna New

San Diego,CA

Summary

Results-driven professional known for adaptability and a proactive approach to problem-solving. Demonstrates strong work ethic and effective communication skills, contributing to team collaboration and organizational success. Committed to continuous learning and leveraging expertise to support ambitious goals.

Overview

10
10
years of professional experience

Work History

VP of Business Development

United Advisors
Buffalo Grove, IL
04.2015 - 09.2015
  • Supported advisors in expanding business through strategic marketing solutions.
  • Directed the development of marketing materials, such as brochures, web content, presentations, and advertising campaigns.
  • Maintained contact with existing customers to ensure satisfaction levels remain high.
  • Identified needs of clients promptly and efficiently.
  • Assisted with advisor requests and answered questions to improve satisfaction.

Manager of New Business Processing

PFG (MetLife)
San Diego, CA
09.2013 - 02.2015
  • Oversaw all stages of application management, ensuring seamless transition to policy issuance.
  • Managed sensitive data with a high level of discretion.
  • Supervised daily application progress to guarantee prompt policy distribution.
  • Maintained communication with back-office personnel, as well as third-party vendors, to process applications and mitigate any potential application delays.
  • Calculated and monitored producer compensation.
  • Ensured compliance with regulatory requirements and industry standards.

Service Coordinator

New Tickford St. Service
San Diego, CA
10.2012 - 02.2015
  • Facilitated communication with clients through effective email management, while overseeing document filing.
  • Handled accounting responsibilities through the use of Account Edge software.
  • Resolved extensive accounting backlog to ensure accurate and up-to-date books.
  • Earned licensure for the sale of used automobiles.
  • Oversaw second-hand vehicle auctions to identify potential inventory.

Behavioral Interventionist

ACES
San Diego, CA
02.2012 - 07.2012
  • Provided in-home ABA therapies to children on the spectrum.
  • Facilitated the development of language abilities, social proficiency, and self-reliance.
  • Assisted in developing positive reinforcement systems that encouraged desired behaviors while discouraging undesirable behaviors.
  • Implemented visual aids, such as schedules or choice boards, to help students understand expectations.
  • Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.

IT Administrator

The Law Offices of Thomas W. Rutledge
San Diego, CA
10.2005 - 03.2012
  • Resolved computer hardware and software issues efficiently.
  • Served as a liaison between independent contractors and external vendors to ensure seamless computer system maintenance.
  • Performed data transfers employing an automatic uploading system.
  • Generated and customized reports to meet specific office demands.
  • Ensured office systems were current and functional.
  • Maintained usernames and passwords for employees and client websites.
  • Prepared computer systems for new hires.
  • Generated software monitoring reports for HR review.

Education

Bachelor of Science - Psychology

San Diego State University
San Diego
05-2008

Skills

  • Office administration
  • Attention to detail
  • Organization
  • Strong proficiency in Microsoft Excel
  • Data management
  • Marketing assistance
  • Problem-solving skills

Entrepreneurship / Volunteer Work

  • Launched and operated a small business while managing responsibilities as a stay-at-home parent, developing new skills in business operations, marketing, and client relations.
  • Spearheaded a successful community fundraising initiative through the PTA, independently organizing a school fun run.
  • Designed all marketing materials, secured community sponsorships, and raised over $10,000 for school programs.
  • Built and nurtured relationships with local businesses, increasing community engagement and long-term support for the school.

References

References available upon request.

Timeline

VP of Business Development

United Advisors
04.2015 - 09.2015

Manager of New Business Processing

PFG (MetLife)
09.2013 - 02.2015

Service Coordinator

New Tickford St. Service
10.2012 - 02.2015

Behavioral Interventionist

ACES
02.2012 - 07.2012

IT Administrator

The Law Offices of Thomas W. Rutledge
10.2005 - 03.2012

Bachelor of Science - Psychology

San Diego State University

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