Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
A&R Manager /Marketing
Scoop Universal
06.2022 - Current
Served as assistant to company senior A&R/Manager before becoming an official manager.
Worked on artist brand and image development.
Worked on album and song placements.
Oversaw all aspects of launch for artist, including creative direction, hiring photographers, planning social media marketing.
Managed artist social media, artist training and scheduling.
Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Increased team productivity by implementing streamlined processes and effective communication strategies.
Launched new products and services with thorough market research, leading to increased revenue growth.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Business Manager/Talent Acquisition
Process Media Group
01.2020 - 06.2022
Streamlined business processes by implementing new project management tools and techniques.
Increased overall team productivity by fostering a positive work environment and providing effective leadership.
Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.
Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
Communicated with customers and vendors positively with particular attention to problem resolution.
Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Assisted with hiring process and training of new employees.
Supported business management projects by monitoring and tracking risks, issues and action items.
Trained new employees on proper protocols and customer service standards.
Interacted well with customers to build connections and nurture relationships.
Entertainment Director
Alore Ngn
04.2019 - 01.2020
Enhanced brand awareness by implementing strategic marketing campaigns.
Collaborated with cross-functional teams to create targeted marketing materials for specific demographics.
Assisted in the planning and execution of industry events, increasing brand visibility and generating leads.
Managed email marketing campaigns, resulting in improved open rates and client conversion rates.
Coordinated public relations efforts, securing positive media coverage and enhancing brand reputation.
Enhanced client satisfaction by personalizing tour itineraries based on specific interests and preferences.
Trained new Tour Managers in company policies, procedures, and best practices to ensure consistently high-quality experiences for all clients.
Negotiated contracts with vendors to secure favorable pricing and terms while maintaining excellent working relationships.
Director of Event Management
Make A Way Foundation
03.2017 - 01.2019
Headed project teams specializing in design and launch activities.
Managed high-profile events with tight deadlines, ensuring seamless execution and positive client feedback.
Established clear objectives and goals for each event, drove execution toward goals and measured and monitored results to track impact.
Enhanced event attendee satisfaction by implementing innovative event management strategies and techniques.
Streamlined event planning processes for increased efficiency and reduced operational costs.
Developed strong vendor relationships to negotiate contracts and secure optimal pricing for event services.
Researched vendors and locations, liaised between event staff and facilities and arranged teams to coordinate event setup and teardown.
Business Administrator
Law Office Of Litman & Litman
01.2016 - 03.2017
Streamlined office operations by implementing efficient administrative processes and organizational systems.
Managed company correspondence, ensuring timely responses to emails, phone calls, and messages from clients and partners.
Maintained accurate financial records through diligent bookkeeping practices and regular audits of financial transactions.
Reduced operational expenses by optimizing resource allocation and identifying cost-saving opportunities.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.