Hanna Polokoff
Philadelphia,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Thrives under pressure and stressful situations. Very observant with abilities to detect suspicious behavior. Effectively utilizes de-escalation techniques by maintaining a calm demeanor to effectively diffusing situations while carefully considering the language used.
Overview
13
13
years of professional experience
Work History
Security Guard
Live Nation- The Fillmore/The Mann Center/The Met
Philadelphia, PA
11.2022 - Current
- Performs pat-downs/security checks in a quick and thorough manner
- Searches for prohibited items in bags/on individuals (drugs, weapons, etc.)
- Controls large crowds
- Responds to altercations promptly with de-escalation techniques
- Guards restricted areas
- Assists with any ticketing issues/inquires
Dispensary Associate/Security Personnel
Restore Integrative Wellness Center
Philadelphia, PA
05.2024 - Current
- Assists customers with selecting items, and provides extensive knowledge about products
- Actively monitors CCTV footage for security risks
- Performs accurate cash handling procedures
- Fulfills orders accurately and promptly
- Trains new associates on store operations, policies, and procedures
- Provides customer service support for inquiries, complaints, and returns
- Manages multiple tasks simultaneously while maintaining attention to detail
- Cleans shelves, counters and tables to maintain organized store
Manager
Just4Kids Consignment
Moorestown, NJ
03.2012 - Current
- Takes on managerial responsibilities
- Handles customer service inquiries
- Works on consignment computer software
- Opens/closes cash register each day
- Coordinates scheduling/payout for team members
- Coaches, mentors and trains team members in order to improve their job performance
Education
High School Diploma -
Lower Moreland High School
Huntingdon Valley, PA06-2021
Skills
- Exceptional Communication Skills
- Leadership Experience
- Complaint Resolution Skills
- Thrives in Both Team Environments and Individually
- Honest and Dependable
- Math skills
- Cash Handling Skills
References
References available upon request.
Timeline
Dispensary Associate/Security Personnel
Restore Integrative Wellness Center
05.2024 - Current
Security Guard
Live Nation- The Fillmore/The Mann Center/The Met
11.2022 - Current
Manager
Just4Kids Consignment
03.2012 - Current
High School Diploma -
Lower Moreland High School
Similar Profiles
Ian ZibbleIan Zibble
Barback and Bartender at The Fillmore Concert Venue (Live Nation), Downtown MinneapolisBarback and Bartender at The Fillmore Concert Venue (Live Nation), Downtown Minneapolis
Barry SynogroundBarry Synoground
Operations Supervisor at Live Nation - The FillmoreOperations Supervisor at Live Nation - The Fillmore
Jackson ChoutkaJackson Choutka
Parking Lot Attendant at Live Nation (Ruoff Music Center)Parking Lot Attendant at Live Nation (Ruoff Music Center)