Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hanna Ricker

Winder,GA

Summary

Experienced Diagnostic Medical Sonographer with 2 years of expertise in collecting various medical imaging using numerous types of sonography. Driven to quickly share findings with ordering physicians resulting in prompt review of findings and treatment. Organized and precise when working on tight schedules to see 7 patients and deliver accurate results.

Overview

4
4
years of professional experience

Work History

Bartender

Country Club Of Gwinnett
10.2022 - 03.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Head Bartender

37 Main
07.2022 - 10.2022
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Closed out cash register and prepared cashier report at close of business.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.

Front Desk Medical Receptionist

Dr. John C Martin Orthodontics
08.2021 - 01.2022
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
  • Organized paperwork such as charts and reports for office and patient needs.

Seasonal Pool Attendant

Sweetwater Pools
07.2020 - 10.2020
  • Moved umbrellas and lounge chairs at request of guests.
  • Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
  • Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
  • Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
  • Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
  • Enhanced pool safety by enforcing pool rules and regulations diligently.

Cashier Team Lead

Burgerim
02.2020 - 07.2020
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Hostess

Mona Lisa Italian Restaurant
08.2019 - 02.2020
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Associate of Applied Science - Interdisciplinary Studies

Gwinnett Technical College
Lawrenceville, GA
05.2027

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Engaging personality
  • Patience and Tolerance
  • Organizational ability
  • Complex Problem-Solving
  • Handling Difficult Customers
  • Fast Learner
  • Relationship Building
  • Good Conversationalist

Timeline

Bartender

Country Club Of Gwinnett
10.2022 - 03.2023

Head Bartender

37 Main
07.2022 - 10.2022

Front Desk Medical Receptionist

Dr. John C Martin Orthodontics
08.2021 - 01.2022

Seasonal Pool Attendant

Sweetwater Pools
07.2020 - 10.2020

Cashier Team Lead

Burgerim
02.2020 - 07.2020

Hostess

Mona Lisa Italian Restaurant
08.2019 - 02.2020

Associate of Applied Science - Interdisciplinary Studies

Gwinnett Technical College

Similar Profiles

CREATE PROFILE
Hanna Ricker