Hanna Sales
East Lansing,MI
Summary
Motivated college student pursuing a degree in Biochemistry and Molecular Biology, with hands-on experience in laboratory techniques, data analysis, and scientific research. Strong communicator with a proven ability to apply customer service skills in professional settings. Detail-oriented and capable of managing multiple tasks efficiently, seeking to combine academic knowledge with practical experience in a lab or healthcare environment.
Overview
4
4
years of professional experience
Work History
Café Manager/Barista
Schuler Books
Grand Rapids, MI
06.2022 - 01.2026
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Managed closing procedures, including ensuring the register was properly closed and stored.
Photovoice Project Mentor
Refugee Development Center
Lansing, MI
03.2025 - 04.2025
- Mentored student one on one in project planning and execution, fostering community engagement and collaboration.
- Delivered ongoing mentorship and constructive guidance to students in their photographic expression, while effectively keeping projects focused and on schedule.
- Evaluated project progress through feedback sessions, identifying areas for improvement and adjustment.
- Overcame language barriers by adapting communication strategies to effectively support and engage students.
Job Shadow
Blodgett Hospital
Grand Rapids, MI
07.2024 - 07.2024
- Completed a Job Shadow under Dr. Stephen Cole in Blodgett hospital, accustoming myself to the job duties and responsibilities required as a coroner by observing an autopsy.
Job Shadow
Cascade Hospital for Animals
Grand Rapids, MI
11.2022 - 01.2023
- Shadowed veterinarians in a clinic, observing dental procedures, surgeries, and patient appointments while learning about animal care, treatment protocols, and client communication.
Education
Bachelor of Science - Biochemistry And Molecular Biology
Michigan State University
East Lansing, MI05-2027
Dual Enrollment -
Calvin University
Grand Rapids, MI05-2023
High School Diploma -
Forest Hills Northern Highschool
Grand Rapids, MI05-2023
Skills
- Attention to detail
- Strong memory
- Positive attitude
- Customer service experience
- Teamwork and collaboration
- Time management
- Multitasking abilities
- Excellent communication
- Organizational skills
- Hardworking
- Dependable and responsible
- Flexible and adaptable
- Active listening
- Critical thinking
- Computer skills
Accomplishments
- National Honor Society
- STEM Academy Program Student
- Grand Rapids WhiteWater Summer Science and Leadership Program Participant
- Congress of Future Medical Leaders Attendee
- Michigan State University Chemistry Club Member
- Michigan State University Philosophy Club Member
- Michigan State University Bioethics Club Member
Languages
- English Native or Bilingual
- Bosnian Native or Bilingual
- French Elementary
Timeline
Photovoice Project Mentor
Refugee Development Center
03.2025 - 04.2025
Job Shadow
Blodgett Hospital
07.2024 - 07.2024
Job Shadow
Cascade Hospital for Animals
11.2022 - 01.2023
Café Manager/Barista
Schuler Books
06.2022 - 01.2026
Bachelor of Science - Biochemistry And Molecular Biology
Michigan State University
Dual Enrollment -
Calvin University
High School Diploma -
Forest Hills Northern Highschool