Hanna Sandler
Birmingham,MI
Summary
Skilled and energetic multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team and achieve company goals. Dedicated to working hard to make positive contributions.
Overview
5
5
years of professional experience
Work History
Intern
VIRGINIA STATE PARKS
Marion, VA
05.2022 - Current
- Trained in all aspects of state park chief ranger position
- Assisted in all park operations (Administration and Resource Management, Maintenance, Customer Service, Interpretation/Education, Housekeeping, Event Coordination, Merchandising)
- Prepped for entry-level management positions
- Developed and executed an original interpretive program.
Assistant Park Ranger
Ingham County
Lansing, MI
02.2021 - 05.2022
- Communicated with patrons, answered questions, and presented park information
- Performed routine maintenance on park grounds, buildings, and equipment
- Assisted with higher-level construction projects
- Operated powerful motor vehicles such as tractors and dump trucks
- Actively patrolled park grounds and enforced park rules and regulations
- Prepared shelters for reservations
- Worked effectively with team members to accomplish complex and laborious physical tasks
- Collected parking fees, sold dog park passes, and sold annual park passes using POS system
- Provided general assistance to public
- Maintained and monitored snow tubing hill.
Cashier
Celebration Cinema
Okemos, MI
09.2019 - 03.2020
- Regularly handled cash and card transactions
- Followed food safety procedures according to company policies and health and sanitation regulations
- Greeted customers and provided excellent customer service
- Prepped items for later use to save staff time during busy hours
- Reported to each shift on time and ready to work
- Performed all position responsibilities accurately and in timely manner
- Promptly and empathetically handled guest concerns and complaints
- Maintained high standards of customer service during high-volume, fast-paced operations.
Promotions Coordinator
Entercom Communications Corp
Detroit, MI
05.2019 - 09.2019
- Represented and spread word of station(s)
- Assisted with execution of station events
- Promoted station at events and remote broadcasts
- Worked with client sponsors
- Regularly interacted with passionate listeners to create positive station image
- Gave away merchandise
- Set up/tore down station booths
- Operated station booths
- Drove station vehicles
- Developed strong interpersonal skills and conversational ability
- Worked on feet all day in order to efficiently interact with clients.
Ticket Office Representative
Wharton Center for Performing Arts
East Lansing, MI
09.2018 - 04.2019
- Regularly handled cash and card transactions
- Studied training manuals and ticket office protocol to ensure great service
- Sold tickets on a daily basis for various events
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints
- Answered product questions with up-to-date knowledge of sales
- Formed positive customer relations.
Intern
Community Media Network TV
Troy, MI
03.2018 - 09.2018
- Camera setup and tear down
- Cable running and wrangling
- Audio setup and board operation
- Live graphics support
- Floor directing
- Teleprompter operation
- Camera operation
- Improved video production and networking skills
- Gained experience in live, multi-camera productions
- Created professional, polished productions within resource limitations.
Cashier
Sweet Thing
Birmingham, MI
10.2017 - 09.2018
- Maintained store areas in a neat and clean fashion for professional appeal
- Operated a cash register to process cash, check and credit card transactions
- Opened and closed store on own authority
- Provided professional and courteous service as all time
- Improved interpersonal skills.
Sales Associate
Teacups & Toys A Pet Boutique LLC
Birmingham, MI
08.2017 - 10.2017
- Provided expert product and service information
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices
- Met incoming customers and provided immediate assistance
- Handled and cared for the dogs
- Made grooming appointments.
Concession Worker
MJR DIGITAL CINEMAS
Troy, MI
10.2016 - 12.2016
- Prepared food and drinks for customers
- Worked in unison with managers and co-workers
- Praised by management for being a fast and efficient worker, requiring little supervision
- Operated point-of-sale terminals and made accurate change
- Maximized sales by suggestive selling and "up-selling" concession products
- Informed the customer of any current standing deals or discounts
- Ensured the security of all cash and receipts
- Kept spirits high by greeting patrons with a smile and friendly service
- Managed well in a busy, high-stress work environment and provided efficient service during rush times
- Performed daily opening and closing operational duties
- Maintained a clean and safe work station that passed local health inspections and sanitized all equipment and surfaces that came in contact with food.
Education
Bachelor's - Media and Information
Michigan State University
05.2022
Skills
- Internal and External Communications
- Strong Academic Record
- Public Speaking
- Teamwork and Collaboration
- Multitasking and Organization
- Attention to Detail
- Telephone Etiquette
- Computer Skills
- Verbal and Written Communication
- Client Guidance
- Digital Communications
Accomplishments
Michigan State University Board of Trustees Scholarship Award Recipient, in recognition of attaining the highest cumulative grade-point average in the graduating class of Spring 2022.
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Intern
VIRGINIA STATE PARKS
05.2022 - Current
Assistant Park Ranger
Ingham County
02.2021 - 05.2022
Cashier
Celebration Cinema
09.2019 - 03.2020
Promotions Coordinator
Entercom Communications Corp
05.2019 - 09.2019
Ticket Office Representative
Wharton Center for Performing Arts
09.2018 - 04.2019
Intern
Community Media Network TV
03.2018 - 09.2018
Cashier
Sweet Thing
10.2017 - 09.2018
Sales Associate
Teacups & Toys A Pet Boutique LLC
08.2017 - 10.2017
Concession Worker
MJR DIGITAL CINEMAS
10.2016 - 12.2016
Bachelor's - Media and Information
Michigan State University
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