Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hanna Stoi

Royal Oak

Summary

Dynamic library professional with experience at the University of Detroit Mercy School of Law, excelling in collection maintenance and interlibrary loan processing. Proven ability to prioritize tasks and enhance patron experiences through effective communication and technical support. Committed to fostering a welcoming environment while ensuring accurate inventory management and resource accessibility.

Overview

2
2
years of professional experience

Work History

Circulation Assistant

University of Detroit Mercy School of Law
05.2025 - Current
  • Answered telephone and offered general information in response to inquiries
  • Checked library materials in and out of library
  • Maintained condition of library shelves and study areas
  • Created reports in Sierra ILS in order to maintain the collection
  • Corrected non-MARC entries in Sierra ILS
  • Ensured accurate inventory management by conducting routine shelf-reading, shifts, and book maintenance tasks.
  • Facilitated national outgoing Interlibrary Loans
  • Created and maintained inventory list for used book sale
  • Assisted in the replacement of damaged or incorrect spine labels
  • Shelved materials according to the Library of Congress Call Number Classification System
  • Trained on The Superintendent of Documents (SuDoc) classification system
  • Assisted in updating loose-leaf filings of serial print materials
  • Assisted in updating archives with the latest Detroit Legal News articles of our alumni

Part-time Library Technician

University of Detroit Mercy School of Law
06.2024 - 05.2025
  • Assisted patrons in locating materials, enabling them to conduct research more effectively
  • Mitigated librarian workload by independently managing basic patron requests and locating materials
  • Provided technical support to public and student patrons using computers and Wepa wireless printing
  • Trained new Library Technicians, ensuring they were familiar with library policies and procedures for optimal performance
  • Collaborated with librarians to update Libguides with the latest materials in the collection
  • Managed interlibrary loan requests, facilitating access to resources from other institutions for patrons.

Restaurant Hostess

Stoney River Steakhouse and Grill
05.2023 - 06.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest

Education

Library And Information Science

Wayne State University
Detroit, MI
05-2025

Bachelor of Arts - English

Oakland University
Rochester, MI
04-2023

Skills

  • Shelving accuracy
  • Work prioritization
  • Collection maintenance
  • Database searching
  • Digital resources
  • Interlibrary loan processing
  • Looseleaf Serial Filing
  • Shelf reading

Timeline

Circulation Assistant

University of Detroit Mercy School of Law
05.2025 - Current

Part-time Library Technician

University of Detroit Mercy School of Law
06.2024 - 05.2025

Restaurant Hostess

Stoney River Steakhouse and Grill
05.2023 - 06.2024

Library And Information Science

Wayne State University

Bachelor of Arts - English

Oakland University