Dynamic library professional with experience at the University of Detroit Mercy School of Law, excelling in collection maintenance and interlibrary loan processing. Proven ability to prioritize tasks and enhance patron experiences through effective communication and technical support. Committed to fostering a welcoming environment while ensuring accurate inventory management and resource accessibility.
Overview
2
2
years of professional experience
Work History
Circulation Assistant
University of Detroit Mercy School of Law
05.2025 - Current
Answered telephone and offered general information in response to inquiries
Checked library materials in and out of library
Maintained condition of library shelves and study areas
Created reports in Sierra ILS in order to maintain the collection
Corrected non-MARC entries in Sierra ILS
Ensured accurate inventory management by conducting routine shelf-reading, shifts, and book maintenance tasks.
Facilitated national outgoing Interlibrary Loans
Created and maintained inventory list for used book sale
Assisted in the replacement of damaged or incorrect spine labels
Shelved materials according to the Library of Congress Call Number Classification System
Trained on The Superintendent of Documents (SuDoc) classification system
Assisted in updating loose-leaf filings of serial print materials
Assisted in updating archives with the latest Detroit Legal News articles of our alumni
Part-time Library Technician
University of Detroit Mercy School of Law
06.2024 - 05.2025
Assisted patrons in locating materials, enabling them to conduct research more effectively
Mitigated librarian workload by independently managing basic patron requests and locating materials
Provided technical support to public and student patrons using computers and Wepa wireless printing
Trained new Library Technicians, ensuring they were familiar with library policies and procedures for optimal performance
Collaborated with librarians to update Libguides with the latest materials in the collection
Managed interlibrary loan requests, facilitating access to resources from other institutions for patrons.
Restaurant Hostess
Stoney River Steakhouse and Grill
05.2023 - 06.2024
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed
Supported servers, food runners, and bussers with keeping dining area ready for every guest
Graduate Research Assistant at University of Detroit Mercy School of DentistryGraduate Research Assistant at University of Detroit Mercy School of Dentistry
Adjunct Faculty Instructor at University of Detroit Mercy School of DentistryAdjunct Faculty Instructor at University of Detroit Mercy School of Dentistry