Hanna Torine
Livingston,NJ
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
Work History
Barista/Server
Toast City Diner
05.2022 - Current
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained clean and organized workspace for optimal productivity and safety.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Used POS system to accurately enter orders and process payments.
Manager
Create U DIY
06.2020 - 09.2022
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
- Fostered a positive team environment among staff members by providing support, guidance, and constructive feedback as needed during events.
Employee
Chocolate Works
10.2017 - 08.2021
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Built relationships with customers to encourage repeat business.
- Protected young guests by monitoring activities and maintaining strong perimeter for activities.
- Delivered timely communication updates regarding any changes or potential issues related to their upcoming events, keeping clients informed throughout the planning stages.
Teaching Assistant
Temple B'Nai Abraham
09.2017 - 03.2021
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Developed strong relationships with students, fostering a sense of trust and open dialogue about their spiritual journey.
Education
Bachelor of Arts - Psychology
Ohio State University
Columbus, OH05.2026
High School Diploma -
Livingston High School
Livingston, NJ06.2022
Skills
- Training and Development
- Problem-Solving
- Reliability and Punctuality
- Honest and Dependable
- Organizational abilities
Timeline
Barista/Server
Toast City Diner
05.2022 - Current
Manager
Create U DIY
06.2020 - 09.2022
Employee
Chocolate Works
10.2017 - 08.2021
Teaching Assistant
Temple B'Nai Abraham
09.2017 - 03.2021
Bachelor of Arts - Psychology
Ohio State University
High School Diploma -
Livingston High School
Similar Profiles
Yinelys FuentesYinelys Fuentes
Waitress at Toast City DinerWaitress at Toast City Diner
Beth DuncanBeth Duncan
Server at Flag City DinerServer at Flag City Diner
Emma SparlingEmma Sparling
Server at Cap City Fine DinerServer at Cap City Fine Diner
Fareedah McneillFareedah Mcneill
Echo Vascular Sonographer at Cooperman BarnabasEcho Vascular Sonographer at Cooperman Barnabas
Henry RodriguezHenry Rodriguez
Quality Systems Specialist at Boeing DistributionQuality Systems Specialist at Boeing Distribution