Hanna Walls
East Wenatchee,WA.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
09.2023 - Current
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Demonstrated exceptional customer service, remaining calm and efficient during high-volume periods and special events.
Americorps Member
AmeriCorps Program
09.2022 - 08.2023
- Developing and coordinating volunteer and service learning projects related to job preparedness and career exploration
- Set specific goals for projects to measure progress and evaluate end results.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Connected individuals with relevant community resources and coordinated referrals.
- Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
Sales Associate
Stans
06.2020 - 08.2023
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Learned roles of other departments to provide coverage and keep store operational.
- Developed knowledge about products and sales items to answer customer questions.
- Stocked merchandise pulled from backroom to keep shelves in stock with proper inventory.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Trained new team members in cash register operation, stock procedures and customer services.
Dog Sitter
Self-employed
01.2019 - 08.2023
- Cared for pets during owners' absences.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Adhered to pet care plans, medication requirements and dietary restrictions as part of quality care.
Umpire
GWGSA
01.2018 - 01.2020
- Managed behavior of players, coaches and crowd to facilitate gameplay.
- Demonstrated deep and practical knowledge and understanding of official rules of game.
- Executed high-pressure decisions, awarded points and imposed penalties under time constraints.
Education
Some College (No Degree) - General Studies
Wenatchee Valley College
Wenatchee, WA08.2024
High School Diploma -
Eastmont High School
East Wenatchee, WA06.2021
Skills
- Teamwork and Collaboration
- Customer Service
- Excellent Communication Skills
- Product Promotions
- Cash Handling Accuracy
- POS System Operation
- Merchandise Display
- Inventory Tracking
- Stocking and Replenishing
- Leadership
- Bookkeeping
- Coffee Expertise
Timeline
Barista
Starbucks
09.2023 - Current
Americorps Member
AmeriCorps Program
09.2022 - 08.2023
Sales Associate
Stans
06.2020 - 08.2023
Dog Sitter
Self-employed
01.2019 - 08.2023
Umpire
GWGSA
01.2018 - 01.2020
Some College (No Degree) - General Studies
Wenatchee Valley College
High School Diploma -
Eastmont High School