Hanna Webster
Mexico,MO
Summary
Detail-focused and brings hands-on approach and amazing energy to meet task-based needs. Reliable, quick-paced, and team-oriented nature streamlines background operations. Focused comprehension to accomplish projects and multi-task to meet concurrent deadlines and expectations. Enthusiastic and offers background in problem-solving while serving in multiple roles. Assists organizational efforts with attention to detail and courtesy. Brings an organized attitude to completing tasks, entering data, and answering phones. Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Correctional Officer
Missouri Department of Corrections
08.2023 - 12.2023
- Regular head counts of inmates within a section
- Monitor inmate behavior and report unusual activity to ensure safety and security
- Escort inmates to job sites, medical facilities, classrooms, or wherever they are needed in a timely, secure manner
- Assist other Correctional Officers with management of inmates
- Conduct regular searches of inmate areas like cells, recreation rooms, and showers for unauthorized items
- Manage confrontational situations as they arise to maintain security.
RV Detailer
Camping World
05.2023 - 07.2023
- Inspection of vehicle condition
- Conducting primary overhaul for interior and exterior defects
- Knowledge of cleaning tools and equipment
- Excellent customer service skills
- Providing client requests, responding to inquiries, and managing complaints
- Maintaining overall cleanliness of stock and customer vehicles
- Cleaning exteriors of used RVs after the previous owner trades them in
- Sometimes spray-painting frames, bumpers, and tongues is required due to fading
- May cross train to perform other duties (driving forklifts, etc.)
- Performing other miscellaneous duties as assigned by manager.
Float Teacher
Tiger Tots Preschool
02.2023 - 04.2023
- Preparing lesson plans and materials for different grade levels and subjects
- Assisting teachers with classroom management, instruction, assessment, and feedback
- Creating a safe, stimulating, and supportive learning environment for students
- Communicating with parents, colleagues, and administrators about student progress and issues
- Following the school policies and procedures regarding attendance, behavior, health, safety, etc.
Santa’s Elf
Bass Pro Shops
12.2022 - 01.2023
- To work in the Santa’s Workshop area during the holiday season, where you help Santa make toys for children
- Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers
- Help customers/families/pets set up a picture with Santa in our Santa wonderland dept
- Ability to establish and maintain effective working relationships with Management, coworkers, children, and customers
- Assists with the execution of seasonal events
- Facilitates 'in-house' outdoor skills workshops
- Participates in Store 'events' as scheduled
- Keeps work area clean, neat, and safe
- Follows all Company Policies and Procedures.
Produce Clerk
Schnucks
05.2022 - 10.2022
- Stocking shelves and displays in grocery
- Displaying the fruit and vegetables for sale
- Responding to customer questions and comments
- Helping customers locate specific items
- Setting up pricing displays and updating pricing specials
- Keeping the produce department clean throughout the day
- Cleaning up any spills in the department
- Creating displays to advertise fruits and vegetables to customers
- Providing top notch customer service, answering questions, and making recommendations.
Receptionist
Cedarhurst Senior Living
06.2021 - 02.2022
- Scheduled and confirmed appointments
- Answered and directed incoming calls using multi-line telephone system
- Served visitors by greeting, welcoming, and directing to appropriate personnel
- Updated and recorded customer or client information to maintain accounts
- Delivered administrative support to team members by making copies, sending faxes, organizing documents, and rearranging schedules
- Sorted incoming mail and directed to correct personnel each day
- Maintained daily calendars, set appointments with clients, and planned daily office events
- Greeted and directed visitors to appropriate personnel and answered an average of 45 calls and emails daily
- Scheduled and confirmed appointments and meetings for management team
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment
- Prepared correspondence, reports, and other documents in final formats with correct punctuation, capitalization, grammar, and spelling
- Greeted customers, answered frequent questions, and directed to appropriate locations
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries
- Greeted visitors entering establishment to determine nature and purpose of visit
- Scheduled appointments and maintained and updated appointment calendars
- Monitored reception area to provide consistently safe, hazard-free environment for customers
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Cashier
Orscheln Farm & Home
09.2020 - 12.2020
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts, and provided change
- Answered customer questions and provided store information
- Collected payments and provided accurate change
- Delivered prominent level of customer service to patrons using active listening and engagement skills
- Helped customers find specific products, answered questions, and offered product advice
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Worked closely with front-end staff to assist customers
- Processed sales transactions to prevent long customer wait times
- Preserved appearance of store by arranging and replenishing displays and merchandise racks
- Answered product questions with up-to-date knowledge of sales and store promotions
- Learned roles of other departments to provide coverage and keep store operational
- Helped with purchases and signed customers up for rewards program
- Directed trash removal and sanitation procedures to keep aisles and register area organized
- Processed refunds for worn or damaged and broken merchandise.
Education
Associate’s Degree – Criminal Justice -
Columbia College
05.2026
High School Diploma -
Muriel W. Battle High School
Columbia, MO05.2022
Skills
- Conflict Resolution
- First Aid Training
- Emergency Management
- Multi Tasking
- Organizational
- Customer Service
- Cooperative Attitude
- Patience and Empathy
Timeline
Correctional Officer
Missouri Department of Corrections
08.2023 - 12.2023
RV Detailer
Camping World
05.2023 - 07.2023
Float Teacher
Tiger Tots Preschool
02.2023 - 04.2023
Santa’s Elf
Bass Pro Shops
12.2022 - 01.2023
Produce Clerk
Schnucks
05.2022 - 10.2022
Receptionist
Cedarhurst Senior Living
06.2021 - 02.2022
Cashier
Orscheln Farm & Home
09.2020 - 12.2020
Associate’s Degree – Criminal Justice -
Columbia College
High School Diploma -
Muriel W. Battle High School
Similar Profiles
CLAY LASITERCLAY LASITER
Internship Program at Missouri Department of Corrections Probation & Parole, District 5Internship Program at Missouri Department of Corrections Probation & Parole, District 5
Brett NortonBrett Norton
Probation and Parole Officer at Missouri Department Of CorrectionsProbation and Parole Officer at Missouri Department Of Corrections
Josh StambaughJosh Stambaugh
Corrections Officer at Missouri Department Of CorrectionsCorrections Officer at Missouri Department Of Corrections
Mike ClaytonMike Clayton
Human Resources Manager at Missouri Department Of CorrectionsHuman Resources Manager at Missouri Department Of Corrections
Janice D. TejedaJanice D. Tejeda
HUD/ VASH Social Worker at Veteran's Health AdministrationHUD/ VASH Social Worker at Veteran's Health Administration