Hanna Wittekind
Santa Barbara,CA
Summary
Proven to excel in high-pressure environments, I leveraged strong organization and time management skills. Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
2
2
years of professional experience
Work History
Receptionist
Cynthia Brokaw
09.2023 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Hostess
Ian Mcdonald
07.2021 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
Server
Ian Mcdonald
07.2021 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Take-Out Server
Ian Mcdonald
07.2021 - 08.2023
- Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
- Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.
- Promoted new menu items or specials, driving sales growth for featured products or limited-time offers.
- Verified orders before handing them over to customers, ensuring accuracy and reducing complaints.
Education
High School Diploma -
Del Mar High School
Campbell, CA06-2022
Skills
- Organization skills
- Time Management
- Telephone skills
- Greeting and Seating Clients
- Scheduling
- Verbal and written communication
Timeline
Receptionist
Cynthia Brokaw
09.2023 - 10.2023
Hostess
Ian Mcdonald
07.2021 - 08.2023
Server
Ian Mcdonald
07.2021 - 08.2023
Take-Out Server
Ian Mcdonald
07.2021 - 08.2023
High School Diploma -
Del Mar High School
Similar Profiles
Amanda ReifingerAmanda Reifinger
Assistant Property Manager at FSB Property Management/ Fleisher Smyth BrokawAssistant Property Manager at FSB Property Management/ Fleisher Smyth Brokaw
Sharon FitchSharon Fitch
Customer Service Representative at Brokaw CompanyCustomer Service Representative at Brokaw Company
Skylar DavisSkylar Davis
Dance Teacher at Cynthia D'AngeloDance Teacher at Cynthia D'Angelo