Hannah Abrams, MHA

Lead regional laboratory revenue services strategy overseeing approximately $80M in annual claims revenue across multi-state provider network.

Reduced regional denial rate from 10.4% to 8.2%, decreasing denied dollars by approximately $1.5M annually. Protected an estimated $4.5M–$6.2M in annual laboratory revenue through strategic payer policy analysis, provider education, and systemic process improvements.

Direct team of revenue specialists responsible for denial prevention, missing information mitigation, and bad debt reduction initiatives.

• Designed data-driven initiatives targeting high-risk CPT codes and payer-specific denial drivers to enhance revenue recovery.
• Implemented structured denial trend analysis to proactively identify margin erosion risk.

Collaborated with Sales, Finance, Billing, and Third-Party AR teams to align revenue integrity initiatives.

• Developed equitable performance scoring framework across varied client territories.
• Built knowledge infrastructure (SharePoint/Wiki) standardizing education and compliance awareness, improving operational consistency.

Managed compliance and risk mitigation efforts to ensure adherence to regulatory standards and minimize audit risks.

• Ensure alignment with CMS, commercial payer policies, and regulatory frameworks including FCA, AKS, Stark, and HIPAA.
• Translate payer policy updates into actionable risk mitigation strategies to reduce audit exposure.