Hannah Adedokun
Philadelphia,PA
Summary
A progressive-minded individual seeking to enhance any company. I'm a dedicated and enthusiastic professional with a commitment to excellence and a passion for continuous learning and development. I am a fast learner and have a proven track record of success in collaborative and/or individual spaces. While navigating college, I've focused on becoming a well-rounded individual, finding activities that provide leadership, organization, community service, etc. I'm passionate, driven, and reliable, so I hope to use these beneficial skills amassed by my work to diligently in a new academic space. I'm highly motivated, driven, and reliable. I'm eager to leverage these attributes honed through extensive experience to contribute diligently and effectively within a new workspace.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Summit Health Management
Vineland
07.2023 - 01.2024
- As a Medical receptionist, I worked at an outpatient medical center, taking on a front desk/secretarial role.
- I acquired a principal role at the front desk, emphasizing the importance of impression as the customer's first experience of the facility is through me.
- Helped patients complete necessary medical forms and documentation.
- I managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Kept office space neat and organized by removing trash, cleaning glass, and sweeping office space.
- I handled a lot of customer paperwork, fostered communication and care, collaborated with other front desk workers, and scheduled people through the program used in the faculty system.
Hostess
Bonefish Grill
Deptford, NJ
06.2022 - 12.2022
- I arranged table spaces, cleaned chairs, and general eating areas when necessary.
- Demonstrated strong multitasking skills, balancing answering phone calls, greeting guests, and updated reservation logs.
- I made sure to answer phone calls, diligently with questions, orders, or reservations from customers.
- I typically had to problem-solve if there was miscommunication within a team or on the customer's front.
- I made sure that customers were seated comfortably and had what they needed from the time they arrived until they departed.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- When I seated parties, I would give menus, set the table, and take down introductory drink orders.
- I provided wait times, handled complaints, organized the front-of-house, and oversaw the general ambiance of restaurants, helping out where I could.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Customer Service Representative/Sales Associate
Urban Outfitters Retail
Cherry Hill, NJ
12.2021 - 05.2022
- Working as a sales associate at Urban Outfitters required me to handle many customer service duties and create conversations with customers in a way that answered questions, quickly and efficiently .
- My position required me to stay on the floor, which is the general area where customers shop, making myself readily available to educate customers, assisting them with any concerns.
- Managed high-stress situations effectively, during holidays.
- Handled customer inquiries and suggestions courteously and professionally.
- I cleaned the general sales area, along with, the clothes on the model or rack.
Cashier
Freebyrd Chicken
Stratford, NJ
07.2021 - 11.2021
- Greeted customers entering the restaurant and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with high proficiency.
- As an employee at Freebyrd, I worked forty-hour work weeks during my time, in the summer and at the beginning of the school year.
- I served in a multitude of areas within the workplace, working various positions including, cashier, line cook, food assembly, and drive-thru personnel.
- I did habitual tasks within each shift, as we were understaffed.
- I mentored and trained new employees on cashier duties and tips for staff performance.
- I worked in the kitchen worker, handled maintenance, and worked the grill station.
Education
High School Diploma -
Sterling High School
Stratford, NJ06.2022
Neuroscience
Temple University
05.2026
Skills
- Communication
- Friendly
- Leadership
- Time-Management
- Fast Learner
- Collaborative
- Hard-Working
- Problem-Solving
- Innovative
- Committed
- Flexible
- Telephone Etiquette
Certification
- Microsoft Excel
- Microsoft Word
- Familiar with Python
Organizations
- Interact Org: Community Service Club
- Spanish Org: (Leadership Position)
- Black History Month Club: (Leadership Position)
- National Honor Society
- Choreographer of Dance Company: (Leadership Position)
- Creative Soul: (Self-Made Organization)
Volunteer Experience
- Tree Lighting in Laurel Springs, Laurel Springs, Chorus Member, 05/2019, As a member of the Chorus, we did a Tree Lighting in Laurel Springs where we sang for children and adults, as we celebrated the holidays with them.
- Community Service End of Summer Party, West Philadelphia, 06/2019 - 05/2021, Within my church, we would always host a number of community service events. One of these events is our annual end-of-summer party, where we always provide food, drink, resources, supplies, etc. This party would give adults and children, alike, within the West Philadelphia community, a day to celebrate one last time before summer was over and school started.
Timeline
Medical Receptionist
Summit Health Management
07.2023 - 01.2024
Hostess
Bonefish Grill
06.2022 - 12.2022
Customer Service Representative/Sales Associate
Urban Outfitters Retail
12.2021 - 05.2022
Cashier
Freebyrd Chicken
07.2021 - 11.2021
High School Diploma -
Sterling High School
Neuroscience
Temple University