Hannah Aicha
Dallas,TX
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes practice management, operations, and revenue cycle management. Deadline-oriented and driven with commitment to excellence.
Overview
12
12
years of professional experience
Work History
Practice Administrator
Texas Hand and Arm Center
Dallas, TX
11.2023 - Current
- Reviewed vendor contracts for services and products linked to practice operations, leading to a strategic reduction in overhead costs by 10% annually.
- Successfully renegotiated EHR contract from a rate of 3.74% to 3.44%
- Spearheaded the launch of a new EHR for the practice, focusing on user-friendly clinician templates. Customized these templates to meet specific needs, improving workflow efficiency and enhancing patient care. This initiative streamlined operations, facilitating better data management and communication among healthcare providers.
- Developed a Physician Service Agreement and a Company Agreement for physicians transitioning from separate tax IDs to a single tax ID. Ensured the agreements outlined responsibilities, revenue sharing, governance structure, and operational protocols.
- Implemented strategies to reduce overhead costs while increasing revenue sources.
- Developed detailed monthly reports analyzing essential practice metrics such as revenue generation, collection efficiency, and accounts receivable health.
- Tracked progress toward meeting organizational goals through periodic evaluations.
- Participated in continuing education courses relevant to healthcare administration topics.
- Consulted with clinicians to develop business strategy.
- Recruited, hired, and trained new medical and facility staff.
Medical Office Manager
Dallas Ear, Nose, and Throat Center
Dallas, TX
02.2020 - 11.2023
- Processed credentialing requests, overseeing compliance with governmental and organizational guidelines regarding tiered data access.
- Resolved billing issues by applying knowledge and completing in-depth research.
- Verified accuracy of accounting disbursements such as payroll and vendor payments.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
- Developed and implemented office policies and procedures while adhering to HIPAA and OSHA regulations.
- Supervised patient billing, collection and financial counseling and assisted with cash posting.
- Interviewed, hired and trained medical office teams and conducted performance reviews.
- Set up and maintained Athena electronic billing system.
- Conducted insurance verification and pre-authorization, coded out-patient procedures and managed patient charts.
Environmental Operations Manager
Green Planet, Inc
Royse City, TX
01.2013 - 02.2020
- Developed key performance indicators to measure effectiveness of operational processes.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Conducted a comprehensive cost analysis for multiple projects generating $750,000 in revenue. This evaluation aimed to identify budgetary needs, ensuring efficient allocation of resources and optimizing financial performance for future initiatives.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Education
Master of Science - Healthcare Administration
Texas Woman's University
Denton, TX05-2025
Bachelor Of Administration And Management -
Texas Woman's University
Denton, TXCertificate of Completion - E/M Coding & Office Procedure Coding
Advancing Knowledge in Healthcare
Certificate of Completion - CPT Power Coding
Advancing Knowledge in Healthcare
Skills
- Operational and Financial Reporting
- Revenue Cycle Management
- Discrepancy Resolution
- Practice Management
- Team Supervision
- Proficient in Microsoft Office products
- EMR Software
- Effective Multitasking
- Payroll Oversight
- Budget Control
- Performance Metrics
- Credentialing
Timeline
Practice Administrator
Texas Hand and Arm Center
11.2023 - Current
Medical Office Manager
Dallas Ear, Nose, and Throat Center
02.2020 - 11.2023
Environmental Operations Manager
Green Planet, Inc
01.2013 - 02.2020
Master of Science - Healthcare Administration
Texas Woman's University
Bachelor Of Administration And Management -
Texas Woman's University
Certificate of Completion - E/M Coding & Office Procedure Coding
Advancing Knowledge in Healthcare
Certificate of Completion - CPT Power Coding
Advancing Knowledge in Healthcare
Similar Profiles
SONDRENA DOBSONSONDRENA DOBSON
Director of Nursing at Focus Hand and Arm Surgery CenterDirector of Nursing at Focus Hand and Arm Surgery Center
Patti MartinPatti Martin
Physician Office Representative at North Texas Hand CenterPhysician Office Representative at North Texas Hand Center
Trinity MaynardTrinity Maynard
Lifeguard at ARM Lagoon Fest TexasLifeguard at ARM Lagoon Fest Texas
Evan Tyler WhiteleyEvan Tyler Whiteley
Chief Executive Officer at West Coast Cloud Collective LLCChief Executive Officer at West Coast Cloud Collective LLC
Ramu ReddyRamu Reddy
Platform Operations Engineer at Namitus TechnologiesPlatform Operations Engineer at Namitus Technologies