Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
BusinessAnalyst
Hannah Allison

Hannah Allison

Springfield,MO

Summary

Throughout my years of employment, I have developed administration, counseling, customer service, and leadership skills. I strive to be a personable and responsible employee, dedicated to cultivating positive client, staff and management connections. I am a highly-developed communicator with skills in complex problem-solving and conflict resolution, and I've developed lots of experience in resource allocation and schedule management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Connections and Discipleship Pastor

The Well Church, Selena Freeman
Springfield, MO
10.2020 - Current
  • Led all Administrative work within the church, including: managing bills & insurance, handling all mail, handling all phone calls, emails, or messages sent with questions about the church, created & managed our system with every individual within the church, etc.
  • Consistently led all growing teams of volunteers within the church.
  • Checked office stock to determine supply levels and maintain inventory.
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Improved office organization by developing filing system and customer database protocols.
  • Responded promptly to customer complaints in a professional manner.
  • Visited, counseled, and prayed with church members to provide pastoral care.
  • Organized special events to promote church attendance and participation.
  • Facilitated small group meetings to foster spiritual growth and development.
  • Created resources for sermon preparation, study materials, and devotional literature.
  • Met regularly with staff members to discuss ways of improving outreach efforts.
  • Managed a team of volunteers responsible for various ministries within the church.
  • Arranged visits to hospitals, nursing homes, prisons, and other institutions.
  • Led Bible studies with an emphasis on biblical literacy and understanding of scripture.
  • Assisted in developing and leading weekly worship services.
  • Conducted training sessions on relevant topics such as leadership, discipleship, and mentoring.
  • Engaged in one-on-one counseling sessions with individuals facing personal challenges or crises.
  • Preached and ministered to members and congregation through multiple avenues of communication.

Barista Trainer

Starbucks
Springfield, Missouri
10.2018 - 10.2020
  • Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
  • Taught team members how to make latest drinks and correctly perform new procedures.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and superior customer service.
  • Educated customers on beverage menu items and provided samples of daily brews.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Addressed and resolved customer concerns to maintain brand loyalty.

Carhop

Sonic
Marshfield, MO
07.2017 - 07.2018
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Cleaned tables and chairs, swept floors, and performed other general cleaning duties as needed.
  • Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
  • Delivered food orders to customers in a timely manner with a friendly attitude.

Education

High School Diploma -

Marshfield High School
Marshfield, MO
05-2018

Some College (No Degree) - Christian Counseling

Nazarene Bible College
Colorado Springs, CO

Skills

  • Counseling
  • Organizational Leadership
  • Proof-reading and writing
  • Operations Management
  • Mentoring and Coaching
  • Customer Service
  • Financial Oversight
  • Office Administration
  • Administrative Support
  • Bookkeeping
  • Personable and Approachable

Affiliations

  • I enjoy reading, writing books, proofreading, studying, and creating.
  • I enjoy marketing and designing graphics.
  • I enjoy playing and performing music, as I am skilled in piano and singing.

Accomplishments

  • Received my Pastoral License within the Church of the Nazarene in 2023 which has now been renewed in 2024!

Certification

  • District Licensed Pastor within the Church of the Nazarene

References

References available upon request.

Timeline

Connections and Discipleship Pastor

The Well Church, Selena Freeman
10.2020 - Current

Barista Trainer

Starbucks
10.2018 - 10.2020

Carhop

Sonic
07.2017 - 07.2018

High School Diploma -

Marshfield High School

Some College (No Degree) - Christian Counseling

Nazarene Bible College

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Hannah Allison