Hannah Allman
Covington
Summary
Experienced with over 4 years of managing client accounts and coordinating project activities to drive client satisfaction. Utilizes effective communication and organizational skills to improve processes and support team goals. Track record of problem-solving, fast learning, and improving workflow efficiency in fast-paced environments. Currently pursuing my Bachelor’s in Business to expand my knowledge in core business principles, real world applications, and strategic skills. Dependable and adaptable, with a tech-savvy mindset and a proactive approach to supporting team goals.
Overview
5
5
years of professional experience
Work History
Account Coordinator, Indirect Strategic Accounts
Medical Solutions
10.2025 - 02.2026
- Coordinate with National Account Advisors to gather and clarify client submission requirements
- Communicates with recruiters to obtain required certifications and documentation for candidate submittals
- Prepare and submit complete candidate packages using multiple platforms, including Lotus One and Magnet
- Organize, verify, and upload all required materials to client-specific submission systems
Operations Specialist
Matchwell
11.2023 - 10.2025
- Support recruiting teams by managing Excel and Google Sheets to track data, generate reports, and maintain accurate records.
- Review healthcare credentialing, verifying medical documents, certifications, verified licenses, background checks, and identification using Atlas and SSC systems.
- Create, edit, and post job listings on Indeed and other platforms to support candidate outreach and hiring needs.
- Process background checks, drug screens, fingerprints, and I-9 verifications for new hires.
- Assign and distribute Facebook leads, new job openings, and other recruiting activities among teammates.
- Collaborate in team meetings to brainstorm and implement more efficient workflow methods.
- Assist with L10 sheet updates and imports data to ensure accurate performance tracking and client updates.
- Recognized for excellent customer service, communication, and teamwork across departments.
Onboarding Specialist
Matchwell
04.2021 - 11.2023
- Helped improve communication between departments and ensure smooth candidate experiences.
- Collaborated with recruiting and onboarding teams to provide customer support and assist candidates with questions throughout the hiring process
- Supported candidate onboarding through verification of credentials and compliance documentation.
Education
Bachelor's - Business Management
Gordon College
Barnesville, GASkills
- Operations & Process Management
- Data Entry & Excel / Google Sheets
- Recruiting & Onboarding Support
- Healthcare Credentialing (Atlas, SSC)
- Customer Service & Communication
- Team Collaboration & Leadership
- Problem Solving & Workflow Improvement
- Background Checks & I-9 Processing
- Microsoft Excel
- Google Workspace
- Indeed
- Facebook Leads
- Applicant Tracking Systems (ATS)
- Account management
- Customer service
- Troubleshooting and problem resolution
Timeline
Account Coordinator, Indirect Strategic Accounts
Medical Solutions
10.2025 - 02.2026
Operations Specialist
Matchwell
11.2023 - 10.2025
Onboarding Specialist
Matchwell
04.2021 - 11.2023
Bachelor's - Business Management
Gordon College