Hannah Anderson

*Promoted to Senior Security Receptionist April 2024

• Enhanced overall visitor experience through proactive assistance in wayfinding and sharing information about available amenities within the facility.
• Handled assignments independently with good judgement and critical thinking skills.
• Managed high-pressure situations, handling multiple simultaneous tasks while maintaining a calm demeanor.
• Maintained a safe and secure environment for visitors by following strict access control procedures.
• Coordinated with security team members to ensure seamless communication during emergency situations.
• Continuously updated job knowledge by participating in educational opportunities related to security and receptionist duties.
• Demonstrated strong interpersonal skills when interacting with diverse populations, ensuring a welcoming atmosphere for all visitors.
• Supported receptionist duties, such as answering phone calls and emails, scheduling appointments, and managing facility calendars.
• Organized, maintained and updated information in computer databases.
• Enhanced building security by diligently monitoring Avigilon systems and reporting suspicious activities.

• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Updated pricing and signage to complete product displays and educate customers.
• Inspected merchandise for quality and arranged proper display location on floor.
• Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
• Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
• Verified products appeared at correct locations in proper quantities.
• Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.

*Promoted to Business Office Manager October 2018

• Updated reports, managed accounts, and generated reports for company database.
• Managed budgets effectively, allocating resources strategically to maximize return on investment for clients.
• Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
• Resolved financial discrepancies and customer billing issues with timely attention.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
• Supported the growth of the business through targeted marketing initiatives and client outreach efforts.
• Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.
• Streamlined invoice processing to ensure timely payments to suppliers, improving relationships and trust with key partners.
• Collaborated with cross-functional teams to ensure cohesive messaging across all marketing channels.
• Presented campaign results to clients with clear explanations of successes, challenges, and recommendations for future improvements.
• Drove sales growth by identifying target markets and tailoring advertising efforts to reach those audiences effectively.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Excellent communication skills, both verbal and written.
• Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
• Negotiated purchase prices and explained sales, warranty, and optional products.
• Greeted customers on lot and in showroom to answer questions about brand and available inventory.
• Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
• Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.

• Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
• Maintained patience and level-headedness in diverse situations to support student development and personal growth.
• Planned and implemented different daily activities to enhance overall development and growth of every student.
• Organized rooms in line with current educational thinking to maximize educational opportunities for students.
• Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
• Mentored new teachers on best practices for classroom management and instructional techniques, contributing to their professional growth and effectiveness in the classroom.
• Served as a member of the school''s leadership team, participating in strategic planning efforts aimed at continuous improvement initiatives.
• Fostered student curiosity and interest through creative hands-on activities.