Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Hannah Anderson

SLPT - Key Holder
Battle Ground,Washington
Hannah Anderson

Summary

Experienced and reliable professional with 8 years of diverse experience, including extensive retail background and strong customer service skills. Known for being great with people and a quick learner, adaptable to any role. Currently pursuing certification in Medical Billing and Coding to further enhance administrative expertise. Highly organized and communicative, with a proven ability to manage front desk operations efficiently. Dedicated and ready to contribute positively to any receptionist or front desk position.

Overview

8
years of professional experience

Work History

Lane Bryant

Part Time Manager / Key Holder
05.2025 - Current

Job overview

  • Open and close the store securely and efficiently, following company procedures
  • Support management in supervising team members and daily store operations
  • Deliver exceptional customer service, including assisting with personal style appointments and product recommendations
  • Offer professional bra fitting services and ensure customers feel comfortable and confident
  • Operate the cash register, process sales transactions, returns, and manage end-of-day cash balancing
  • Maintain a clean, organized, and visually appealing sales floor and fitting room area
  • Support team training and help coach associates during shifts
  • Ensure adherence to store policies, loss prevention practices, and safety standards
  • Assist with inventory control, including restocking, visual merchandising, and processing shipments
  • Communicate effectively with store leadership about customer feedback, sales trends, and shift updates

Claus Paws Animal Hospital

Front Desk Veterinary Receptionist
03.2024 - 12.2024

Job overview

  • Greet clients and their pets in a friendly and professional manner
  • Answer phone calls, schedule appointments, and manage the clinic calendar
  • Check in and check out patients, ensuring accurate information and billing
  • Maintain client and patient records in the practice management system
  • Handle payments, issue invoices, and process transactions
  • Communicate clearly with clients about services, wait times, and procedures
  • Assist in maintaining a clean and welcoming front desk and waiting area
  • Coordinate with veterinary staff to ensure smooth patient flow
  • Manage prescription refill requests and relay messages to veterinarians
  • Uphold confidentiality and professionalism at all times

Maurices

Stylist Expert – Sales Associate
11.2023 - 03.2024

Job overview

  • Deliver exceptional customer service through personalized styling and product recommendations
  • Build strong customer relationships to drive loyalty and repeat visits
  • Support store sales goals through suggestive selling and product knowledge
  • Assist with daily store operations, including cashiering, merchandising, and restocking
  • Maintain a clean, organized, and visually appealing sales floor and fitting rooms
  • Stay informed on current fashion trends and promotions to better serve customers
  • Uphold Maurices’ brand standards, policies, and positive team culture

Dick Hannah Corporate Offices

Office / Scanning Assistant
06.2022 - 08.2023

Job overview

  • Scanned, organized, and digitized large volumes of physical documents for electronic storage
  • Maintained accurate and up-to-date filing systems, both physical and digital
  • Ensured confidential and sensitive documents were handled and stored securely
  • Retrieved and filed paperwork promptly to support team efficiency and workflow
  • Performed routine data entry and verified document accuracy before filing
  • Labeled, categorized, and archived records for easy retrieval and compliance
  • Assisted with general office tasks such as photocopying, mailing, and document preparation
  • Supported administrative staff with clerical tasks to maintain smooth office operations
  • Monitored office supplies and assisted in ordering as needed
  • Collect/ drop off mail from USPS/Columbia and IQ Credit Union.

Dick Hannah Dealerships

Loyalty Call Center Agent
04.2021 - 05.2022

Job overview

  • Make outbound calls to existing customers to remind them of upcoming, recommended, or overdue vehicle maintenance
  • Schedule service appointments and coordinate availability with service advisors and department calendars
  • Answer inbound calls related to service scheduling, maintenance questions, and dealership hours or procedures
  • Update customer profiles and service history in the CRM and dealership management systems with accuracy
  • Follow up with customers after service visits to ensure satisfaction and address any concerns
  • Provide friendly, professional support to build long-term customer relationships and enhance brand loyalty
  • Work collaboratively with service team members to ensure a seamless customer experience

Maurices

Stylist Expert – Sales Associate
11.2019 - 04.2021

Job overview

  • Greet customers and provide friendly, personalized styling advice
  • Help customers find clothing and accessories that fit their style and needs
  • Keep the sales floor tidy, merchandised, and inviting
  • Assist with fitting rooms and ensure a positive try-on experience
  • Process sales quickly and accurately at the register
  • Build customer relationships to encourage repeat visits
  • Stay updated on fashion trends to offer relevant recommendations

Lane Bryant

Retail Sales Associate – Stylist
09.2019 - 11.2019

Job overview

  • Provide friendly, personalized customer service focused on body positivity and confidence
  • Assist customers in finding flattering, stylish plus-size clothing and accessories
  • Offer expert fit advice and styling tips tailored to individual customer needs
  • Maintain a clean, organized, and inviting sales floor and fitting rooms
  • Process sales transactions accurately and efficiently at the register
  • Build rapport with customers to foster loyalty and repeat business
  • Stay knowledgeable about Lane Bryant’s product lines, promotions, and fashion trends
  • Support team members and contribute to achieving store sales goals

Dressbarn / Roz & Ali

Retail Sales Associate – Stylist
04.2019 - 11.2019

Job overview

  • Greeted and assisted customers in selecting clothing and accessories that matched their style and needs
  • Delivered friendly, attentive service to ensure a positive shopping experience
  • Maintained an organized, clean, and visually appealing sales floor and fitting rooms
  • Accurately processed sales transactions, returns, and exchanges at the register
  • Supported store liquidation by helping manage inventory, organize merchandise, and maximize sales during the closing period
  • Collaborated with team members to meet store goals and uphold company standards

Wendys

Food Service Team Member
12.2017 - 04.2019

Job overview

  • Provided fast, friendly, and accurate customer service in a high-volume environment
  • Took customer orders, prepared food, and ensured quality standards were met
  • Operated cash registers and processed payments efficiently
  • Maintained cleanliness and organization of dining, kitchen, and service areas
  • Followed food safety and hygiene protocols to ensure customer safety
  • Collaborated with team members to support smooth restaurant operations
  • Assisted with inventory management and restocking supplies as needed
  • Handled customer inquiries and resolved concerns promptly and courteously

Burgerville

Food Service Team Member
06.2017 - 11.2017

Job overview

  • Delivered friendly, efficient service while taking orders and handling payments (drive-through and counter)
  • Prepared and assembled food items to meet quality and presentation standards
  • Maintained clean and organized dining and kitchen areas following health and safety guidelines
  • Collaborated with team members to ensure smooth daily operations
  • Assisted with inventory management and restocking as needed
  • Provided excellent customer service, addressing questions and resolving issues promptly

Education

Union High School
Camas, WA

High School Diploma
06-2017

University Overview

GPA: 3.95


  • Graduated with Highest Honors (top 10% of my class)

Clark College
Vancouver, WA

Associate of Arts from Minor in Women Studies
08-2020

University Overview

GPA: 3.83 GPA

  • Graduated with Honors
  • Ann Virtu Snyder Scholarship Recipient

Skills

  • Excellent communication and customer service
  • Strong organizational and multitasking abilities
  • Proficient with phone systems and Microsoft Office
  • Detail-oriented with accurate data entry
  • Friendly, professional, and reliable
  • Discreet handling of confidential information

  • Time management and punctuality
  • Conflict resolution and problem-solving
  • Appointment scheduling and calendar management
  • Ability to work independently and as part of a team
  • Adaptability and calmness under pressure

Timeline

Part Time Manager / Key Holder

Lane Bryant
05.2025 - Current

Front Desk Veterinary Receptionist

Claus Paws Animal Hospital
03.2024 - 12.2024

Stylist Expert – Sales Associate

Maurices
11.2023 - 03.2024

Office / Scanning Assistant

Dick Hannah Corporate Offices
06.2022 - 08.2023

Loyalty Call Center Agent

Dick Hannah Dealerships
04.2021 - 05.2022

Stylist Expert – Sales Associate

Maurices
11.2019 - 04.2021

Retail Sales Associate – Stylist

Lane Bryant
09.2019 - 11.2019

Retail Sales Associate – Stylist

Dressbarn / Roz & Ali
04.2019 - 11.2019

Food Service Team Member

Wendys
12.2017 - 04.2019

Food Service Team Member

Burgerville
06.2017 - 11.2017

Union High School

High School Diploma

Clark College

Associate of Arts from Minor in Women Studies
Hannah AndersonSLPT - Key Holder