Hannah Aquah
Sacramento,CA
Summary
Skilled Mental Health Technician with extensive mental health services background. Supported numerous patients in large residential and Hospital setting, treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Overview
11
11
years of professional experience
Work History
Patient Care Representative
Sutter Medical Center Sacramento
04.2024 - Current
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Supported patient confidentiality in accordance with HIPAA regulations.
Mental Health Technician 2
Heritage Oaks Hospital
01.2021 - Current
- Enhanced patient care by implementing individualized treatment plans and collaborating with multidisciplinary teams.
- Reduced instances of aggressive behavior in patients through effective crisis intervention techniques and de-escalation strategies.
- Maintained a safe and therapeutic environment for patients by conducting regular safety checks and adhering to established protocols.
- Increased patient satisfaction by providing compassionate support and encouraging open communication regarding their mental health needs.
- Documented patient progress accurately, maintaining confidentiality while adhering to HIPAA regulations and facility guidelines.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
Mental Health Technician
Telecare Corporation
08.2017 - 11.2021
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
Direct Support Professional
Merakey Behavioral Health
01.2014 - 10.2017
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Education
High School Diploma -
Cathedral City High School
06.2012
Skills
- Client Support
- Behavior redirection
- First aid and safety
- De-Escalation Techniques
- Suicide Prevention
- Behavior Management
- Stress reduction techniques
- Vitals monitoring
- Behavioral Health
Timeline
Patient Care Representative
Sutter Medical Center Sacramento
04.2024 - Current
Mental Health Technician 2
Heritage Oaks Hospital
01.2021 - Current
Mental Health Technician
Telecare Corporation
08.2017 - 11.2021
Direct Support Professional
Merakey Behavioral Health
01.2014 - 10.2017
High School Diploma -
Cathedral City High School
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