Hannah Arevalos
San Jose,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Old Navy Sales Associate
Old Navy
- Greeted customers in a friendly and professional manner.
- Processed cash, credit, and check payments accurately and efficiently.
- Provided excellent customer service by listening to customer needs, and addressing them appropriately.
- Handled returns of merchandise in an efficient manner while maintaining customer satisfaction.
- Followed company policies regarding payment methods, discounts, and refunds.
- Maintained the sales floor by restocking shelves, updating pricing information, and managing inventory.
Bartender
Tiki Pete
02.2025 - Current
- Maintained cleanliness of bar area, ensuring compliance with health and safety regulations.
- Mixed and served beverages according to established recipes and customer preferences.
- Assisted in training new staff on drink preparation and customer service standards.
- Provided exceptional customer service, enhancing guest experiences through personalized interactions.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Site Coordinator
Elevo.
09.2023 - Current
- Maintained accurate records of event activities and expenses.
- Scheduled staff members for on-site duties at events.
- Organized and supervised daily activities for students in the after-school program.
- Developed lesson plans and educational activities to engage students.
- Provided guidance on social development skills, such as problem solving, conflict resolution, and communication.
- Assisted with homework assignments, projects, and tests.
- Implemented behavioral management strategies when necessary to ensure an orderly learning environment.
- Identified areas of improvement within the program based on feedback from stakeholders, including parents and guardians, teachers, and administrators.
Sales Associate
24 Hour Fitness
09.2024 - 02.2025
- Assisted members with inquiries about fitness programs and services
- Maintained cleanliness and organization of sales floor and equipment
- Educated potential clients on membership options, promoting benefits effectively
- Processed member transactions efficiently, ensuring accuracy in billing
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Summer Camp Leader
Elevo
06.2022 - 07.2022
- Provided leadership, guidance, and support to campers of various ages.
- Planned and facilitated team-building exercises for campers.
- Maintained a safe environment by enforcing rules and regulations.
- Encouraged campers to be respectful of each other while participating in group activities.
- Conducted daily check-ins with individual campers on their physical and emotional wellbeing.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Coach
Elevo
10.2021 - 06.2022
- Engaged students in SEL & PE curriculum
- Certified mandatory instructional minutes required for the program
- Demonstrated, engaged, and participated in games with students
- Led groups of students in activities while implementing strong behavior management skills on the field
- Acted as a positive and inspiring role model
- Demonstrated exceptional customer service for all students and school staff
- Followed COVID-19 protocols outlined by the school.
- Mentored team members in order to build confidence and foster a supportive environment.
After School Leader
Saratoga School District
09.2021 - 01.2022
- Supervised the daily activities of middle school-aged children in the after-school program both indoors and outdoors
- Provided a safe, caring, positive, and engaging learning environment for students.
- Assisted with homework completion and provided tutoring when needed.
- Encouraged positive behavior through positive reinforcement techniques.
Shipt Shopper
Shipt
03.2021 - 06.2021
- Verify orders for accuracy and quality.
- Accurately read and follow customer order instructions.
- Pick, pack, deliver, and restock items from local stores to customers' homes in an efficient manner.
- Communicate efficiently with customers about their orders.
- Ensure that all food is handled properly according to safety guidelines.
Porter
Topgolf
04.2021 - 05.2021
- Helped keep the place clean, especially during COVID-19
- Cleaned tables, bathrooms, and etc
- Followed COVID-19 cleaning protocol
- Swept and mopped the floors on every level.
Cashier
Target
08.2020 - 02.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated the cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
- Issued receipts, refunds, credits, or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Performed other duties as assigned by management.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
Education
High School Diploma -
William C. Overfelt High School
San Jose, CA05.2019
Skills
- Staff Scheduling
- Mentorship and training
- Community Outreach
- Workplace Cleanliness
- Handling Returns and Exchanges
- Customer Service
- Team Leadership
- Cash Handling
- Customer Support
- Work ethic and integrity
- Customer service
Accomplishments
- Completed manager training program.
Additional Information
Safety monitoring. Activity monitoring. Communication. Equipment monitoring. Computer skill.
Certification
Driver's License. Cpr certified
Languages
English
Native/ Bilingual
Timeline
Bartender
Tiki Pete
02.2025 - Current
Sales Associate
24 Hour Fitness
09.2024 - 02.2025
Site Coordinator
Elevo.
09.2023 - Current
Summer Camp Leader
Elevo
06.2022 - 07.2022
Coach
Elevo
10.2021 - 06.2022
After School Leader
Saratoga School District
09.2021 - 01.2022
Porter
Topgolf
04.2021 - 05.2021
Shipt Shopper
Shipt
03.2021 - 06.2021
Cashier
Target
08.2020 - 02.2021
Old Navy Sales Associate
Old Navy
High School Diploma -
William C. Overfelt High School